South Shore Nissan

I'm very surprised that so many people gave this dealership good reviews. I hope my experience might lead you to consider spending your time and money elsewhere. I'm a lifetime car enthusias dealership good reviews. I hope my experience might lead you to consider spending your time and money elsewhere. I'm a lifetime car enthusiast and have enjoyed helping many people navigate the sales experience over the years. I haven't before seen tactics like I saw here. And I felt bad that my young salesman was likely forced by management to use some of these ridiculous tricks. I was interested in a 2018 Mazda 3 Sport (base model, unoptioned) and traveled from NJ, across the river from Manhattan, to see it, because the price was so attractive - better priced than any other example I found on cars.com in the metro area, at about $12,000. After I test-drove the car, the salesman jotted added fees - reconditioning and transportation fees, and others - on a piece of paper and handed it to me. I was very surprised, and asked him if a decimal place was missing, and he said no, it wasn't. These fees somehow turned a $12,000 car into a $17,000 car, pre-tax - pretty closely approaching the price of what the car cost in 2018 when new! I pointed out to the salesman that he was asking about $3,000 more than Edmunds' (and KBB's) retail price, and that would be for top condition. He replied that the dealer DELIBERATELY listed a deceptively low price to bring traffic in the door, and couldn't justify a price thousands of dollars above what the market dictated, other than to suggest that the dealer just needed to make money. I probably should have left, but negotiated the price down to an acceptable level. Before I went to pick up the car the following Saturday, the salesman told me, to my surprise, that a personal check would an be acceptable form of payment for the balance of the purchase price. When I arrived, the finance department told me that a check was unacceptable, and that credit card (with an added fee), cashier's check, or money order would be accepted. Since it was Saturday afternoon, banks were closed, and the post offices that I visited had trouble issuing money orders in excess of $10,000. I resigned myself to pay the credit card fee to avoid having to return again, and went back to the dealership. This time, the dealership told me that credit card would ALSO not be accepted. So I was told to come to Long Island to pick up the car, and NO form of payment that any person could actually provide on a Saturday afternoon was acceptable. I wasted most of the day for the trip and attempts to obtain an acceptable method of payment. The finance manager gave me an attitude and showed no remorse at all. After asking the salesperson for my deposit back 3 times over a week, I still had not received it. I eventually called and spoke to his boss, and he processed it promptly. I made the mistake of not leaving after the dealership jacked up the advertised price from about $12,000 to about $17,000, about $3,000 above KBB"s retail price in excellent condition. Talk about contempt for customers. Your time is valuable - please don't waste it here. There are other Nissan dealerships who will, I'm sure, treat you far better. More

Save yourself the time and hassle. The second they get your money, they don't care about anything. I was sold an extended warranty under false pretenses (although the car was used it's a 2020 and still un your money, they don't care about anything. I was sold an extended warranty under false pretenses (although the car was used it's a 2020 and still under manufacturer warranty, which I directly asked about and was told, “oh no that warrantee is void” ) After a week of trying to get someone on the phone, I asked them to cancel the warrantee and expressed that I felt I had been deceived, the guy who sold it to me told me that it "wasn't his job to know everything about every car." He then proceeded to get loud with me and talk over me (a trait common to ALL the employees at the dealership) and I finally was told I could come down and sign a cancellation. Fast forward over 2 months, they never submitted the cancelation form, which I only found out because I called the warrantee company directly. It’s now been ANOTHER 2 months and I have yet to receive the check. In addition, I also found out that there is at least $1,000 worth of undercarriage damage done to the car from an accident that happened before I bought the car, even though the salesman went on and on about how the car was in near new condition and had undergone a 100 point inspection and it was in fantastic shape. Bottom line is, every person I encountered at this dealership was rude, cut me off, talked over me, and did nothing to help. More

gave a price & honored the price, no games. gave a quote over phone and no issues when we arrived. Left with a lease & it was a smooth transaction. over phone and no issues when we arrived. Left with a lease & it was a smooth transaction. More

Just got my new rogue from Angelo super happy Dennis and Arnold were amazing couldn't be happier go down and see angelo he's the best Arnold were amazing couldn't be happier go down and see angelo he's the best More

Arlisha is amazing. She really helped me pick out the car I fell in love with instantly and made it happen! Dennis the amazing General Manger really put together the payment I was looking for. I would recomm I fell in love with instantly and made it happen! Dennis the amazing General Manger really put together the payment I was looking for. I would recommend anyone to come and get a Nissan here. Thanks Dennis you’re amazing! Arlisha I couldn’t have gotten the car I really wanted with out you! More

HORRIBLE SERVICE AND SALES WAS PROMISED A DETAIL ,WAS NEVER GIVEN IT , THEY GOT MY ADDRESS WRONG AND THEN DIDN'T FIX SOMETHING WRONG WITH THE CAR , MANAGER WOULDN'T EVEN COME OU WAS PROMISED A DETAIL ,WAS NEVER GIVEN IT , THEY GOT MY ADDRESS WRONG AND THEN DIDN'T FIX SOMETHING WRONG WITH THE CAR , MANAGER WOULDN'T EVEN COME OUT AND SPEAK TO ME , LIARS LIARS LIARS ONLY CARE ABOUT THE SELL AFTER THAT TREAT YOU LIKE GARBAGE !!!!!!!!!!!! More

just got new pathfinder from southeshore nissan angelo was amazing he helped us out in a tricky situation very thankful and blessed southshore nissan is the best was amazing he helped us out in a tricky situation very thankful and blessed southshore nissan is the best More

Found Price Online - "Down-Payment" added to initial Fee Do not get a used car from these guys; they commonly have a $2,000 "down payment" which is only added when you get there despite being listed as incl Do not get a used car from these guys; they commonly have a $2,000 "down payment" which is only added when you get there despite being listed as included in the listing price. Down payments are initial payments if you take out a loan not amounts in addition and this $2000 is charged even if you pay in cash or take out another loan so it's clearly a quasi-legal way to get people in the door by giving a fake price. They also had a couple of thousand extra(3-4?) in other fees to the point that the 4 year old used car I was interested ended up being near the price a new 2020 car. I kinda checked out after they told me about the $1,000 fee to not use their loan. More

This dealer pressured me to sign paperwork before telling me a price, made me switch over insurance, and intimidated me the entire time while I listened to them yell at another customer. Then the deal they o me a price, made me switch over insurance, and intimidated me the entire time while I listened to them yell at another customer. Then the deal they offered was horrible and after I was going to walk out it went down 10,000 and still was a horrible deal. Very shady dealership and interstate rates are a scam. More