South Shore Nissan

Recently went to massapequa Nissans service department, my service advisor Fred was very helpful. I had problems with starting my vehicle, he was able to get me into a rental, only took 2 days for my car t my service advisor Fred was very helpful. I had problems with starting my vehicle, he was able to get me into a rental, only took 2 days for my car to be fixed and he kept in touch with me updating with the status. Had a great experience here and would definitely recommend to others More

Purchased new altima on sunday april 22nd. Agreed on price with salesman with only extras taxes and licenses. At 7pm after dealership closed picked up car and was rushed through process as everyone want price with salesman with only extras taxes and licenses. At 7pm after dealership closed picked up car and was rushed through process as everyone wanted to get home. Finances manager vincent never reviewed bill of sale with me and since purchase was done through finance no money needed to be paid. At home looking at documents noticed $795 administrative charge added. Tried calling for 1 week to speak with salesman, finance manager or general manager . GM will not take any calls. Finance mgr said he would call back and never did. Cannot even complain to them as they do not have a customer relations person or dept. .I relied on the salesman in good faith and feel i was cheated. More

Went to buy a new Quest for my business. I was told for the price there would be a roof rack. They said Quest was in Bayshore & would be there shortly. Did all the paperwork, 7 hours later it arrives with the price there would be a roof rack. They said Quest was in Bayshore & would be there shortly. Did all the paperwork, 7 hours later it arrives with no roof rack. I needed it for the weekend so they assured me they would take care of me. They also told me my 2004 Quest trade in was in 2 accidents I was unaware of & could only give me $3,000 instead of the $8,000 it was worth. After being there all day & night I wasn't thinking straight & went through with the deal. The minute I got home I realized what a mistake I made. Called all day the next day begging them to give me my van back but no one would take my calls. Went there, called for months to at least give me the roof rack & they just kept putting me off & lying to me. It has been 11 months now & I still don't have a roof rack. I have been in & out of court but they have lawyers that are hard to go up against & they produced papers I never saw before. They are horrible, deceitful, liars that have no soul. All they care about is MONEY!!! I found so many hidden charges in my contract, they robbed me blind. Now they are saying legally I can't call or enter the property & they won't service the Quest. So much for the 3 year warranty. And I have called Nissan consumer affairs repeatedly & they are USELESS!!! DO NOT go Massapequa Nissan under any circumstance. More

They refunded my old warranty then applied money towards wrong warranty and then only gave me half the money back from wrong warranty. Do not purchase at this dealership they will rip you off. wrong warranty and then only gave me half the money back from wrong warranty. Do not purchase at this dealership they will rip you off. More

i just bought a car from massapequa nissan the people were very friendly and they had a very big selection laura was the dealer that worked with me and she was excellent she was very nice and went over e were very friendly and they had a very big selection laura was the dealer that worked with me and she was excellent she was very nice and went over everything with me on the car i was interested in answered every question i had in detail and didn t push me onto anything else it was a very pleasant experience More

This is the fourth car I have leased with this dealership and Mike Sealy. He is an excellent sales person who knows his product inside out. He is kind and considerate and will "go the mile" for his custome and Mike Sealy. He is an excellent sales person who knows his product inside out. He is kind and considerate and will "go the mile" for his customers. The car was delivered perfect and immaculate with all the finishing touches. He does the best for you in financing and listens closely to what you want. I recommend him to everyone. More

After spending an entire day at garden city Nissan.. I was told a certain price and they tried to get me with all these fees. They told me my payments were $300 which is what I wanted but failed to tell m was told a certain price and they tried to get me with all these fees. They told me my payments were $300 which is what I wanted but failed to tell me it was $300 bi-weekly. I flipped out and as I walked out they said thanks for wasting our time and good luck getting approved somewhere else.. Ok, I may not have the best credit but regardless I needed a car. I gave massapequa Nissan a try considering the reviews but I figure anything would be better than garden city Nissan. I sat with a young kid named Matt who was very sweet. I told him what happened and if I didn't need a car I wouldn't be there.. He did what he had to do and sat me with the finance manager kevin. kevin explained that because I didn't have great credit it was going to take a little while to get a response from the banks.... After a couple hours he got me approved at a higher price but at a monthly amount that was less that garden city. I love my new Altima and am soooo happy with my them... If you need a new car ask for Matt or Kevin!! More

The most horrible dealership and biggest liars. I bought my car here and they are suppose to give 3 full services free for the first year and they are now saying tire rotation is not included. They always w my car here and they are suppose to give 3 full services free for the first year and they are now saying tire rotation is not included. They always want to rip you off. DON'T GO TO THEM......THEY CHARGE $115 MINIMUM for diagnosis not matter what is wrong with your car.SAVE YOUR MONEY!!!!!! More

I had a dispute after the fact and all employees leading up to General Manager Jim Castle treated me like an animal. Despicable behavior that I have reported to Nissan America. up to General Manager Jim Castle treated me like an animal. Despicable behavior that I have reported to Nissan America. More

Was lied to about the amount of money i would be given for my trade in, Then was lied to again about how much i was getting for my trade in. To lower my payments they made my 5 year loan a 6 year and incr for my trade in, Then was lied to again about how much i was getting for my trade in. To lower my payments they made my 5 year loan a 6 year and increased my interest rate. Then the next day the car started leaking, on top of the fact that the car was never cleaned. I have the old owners drivers license and a dirty spoon of theirs. When i went back to try and get my car back I was informed they were in a money making business, and i had to just deal with all my new problems. More