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South Shore Nissan
Amityville, NY
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Good Experience at Massapequa Nissan When working in customer service, I learned that when someone has a bad experience, they are far more likely to leave a review than if they had a good When working in customer service, I learned that when someone has a bad experience, they are far more likely to leave a review than if they had a good one. I had a good experience at Massapequa Nissan. I was shopping around for a car and have been to several dealerships. I went here because I saw the car I wanted for a good price on Autotrader. I worked with Chris Shorter, and he was great.. as was Larry, the finance guy. They both weren't pushy, condescending, or unreasonable. This was the first car I purchased, and I was worried about financing because I don't have good credit. They worked with me to get the car I wanted at payments I can afford.. and even went out of their way to assure I got the extended warranty. Without their help, I really don't think I would have wound up with the new (used) car I wanted. If you're in the market for a new vehicle, definitely give them a chance. More
HORRIBLE SERVICE AND A BUNCH OF CROOKS. I went into a dealer to lease a Nissan altima 2016 for a 24 month lease , instead they signed me up for a 36 month lease. I spoke to a Mohamed Quasi w I went into a dealer to lease a Nissan altima 2016 for a 24 month lease , instead they signed me up for a 36 month lease. I spoke to a Mohamed Quasi who was the salesman to get this straightened out, he didn't want to do anything, I then spoke to a Gene who said he's a sales manager he also didn't want to do anything to straighten this out. I then spoke to a Romaine Perkins who is the sales manager, I explained him the entire situation you go in to lease a vehicle asking for one thing, then they go and sign you up for something else, he just kept repeating it can't be done . I spoke to Nissan motors corporation and they said it could be done and the dealer has to rectify the situation. . this dealership are a bunch of liars,& crooks, they don't stand by their word. I wouldn't recommend anyone use this dealership. I spoke to Joe a manager at at massapequa nissan he told me he would look into the matter and get back to me. I called back four days later to speak to Joe the manager, after putting me on hold for over ten minutes they told me that he's not available ,so I gave my name and phone number, they said he would get back to me, 10 days later I still haven't heard back from them. i wouldn't recommend this dealership they are liars, crooks, and a horrible customer service. Max I. More
Great experience and great car Rich was amazing!!!!! My previous experience years ago was terrible I was going to switch car brand but rich made me happy to stay! I got exactly what Rich was amazing!!!!! My previous experience years ago was terrible I was going to switch car brand but rich made me happy to stay! I got exactly what we discussed More
Bad deal The most disappointing experience ever. We previously dealt with Nissan 112 and were very pleased. We wanted something closer to home. My husband w The most disappointing experience ever. We previously dealt with Nissan 112 and were very pleased. We wanted something closer to home. My husband who is not a haggler was taken for a ride. I would never recommend this dealership. By the time he left he put out 8k for a new Murano and our payment was more than quoted when we received our 1st payment. This is a lease. No one to blame by ourselves. I would have walked out but my husband didn't want me to make a scene But if this is how they make their money by screwing customers or perhaps only those that do not fight for a deal. I did ask our salesman why the down payment was so high he and he said to keep down out payment. Well our payment is over $100 more than our last vehicle. This transaction was ridiculous. Most def taken for a ride.......... More
Easy fast friendly From when they opened the door nothing but the best. Friendly fast and easy! Korey was awesome and Tom the mgr definetly helped finalize the sale. From when they opened the door nothing but the best. Friendly fast and easy! Korey was awesome and Tom the mgr definetly helped finalize the sale. Super happy we came here and will def recommend anyone looking for a car to come to this location! More
Service Brought my 2013 Nissan rouge here today to have my blue tooth looked at. They destroyed my car in the back didn't bolt anything back I have wires hang Brought my 2013 Nissan rouge here today to have my blue tooth looked at. They destroyed my car in the back didn't bolt anything back I have wires hanging out of the side panel. I opened the trunk had a metal box almost fall out. All of my belongings looks like it was literally throw back in. I will never refer anyone to come to this dealership. I had no damage what so ever to the plastics in my trunk and now I have scratches. I will be pursing news 12 and lawyers and a Insurnace claim. This is un expectable to the max. This place has just ruined my experience of professionalism. I am a very organized person and never will my car look or have my car look like this. It literally looks like it was in a bad accident or someone tried to rob my car for its wires or w.e they were trying to work on in the back considering the radio and blue tooth is up front. I would highly suggest going to another service center. They literally threw my things in to shut the door and say next if you want to be treated this way by all means go here. Not sure about others but I pay money for my car and it should not be treated like this. I have contacted corporate and the news regarding this situation and will be there tomorrow morning to discuss. I have taken my cars to whole in the wall auto repair shops and I have never gotten my car back like this. I hope they have very good Insurnace regarding garage keepers to replace all the damage they may have caused to a 2013 I just bought. It was a leased vehicle and they some how was able to by pass a radio that was put in with non compatibility to the blue tooth in the original make. I will be seeking legal advice on this. I have damage to a vehicle that I had you look at. I would not recommend this dealership and now considering Nissan in general. Look closely at the picture you'll see a metal box and nothing screwed back into place. Please advice and think before doing business here More
Joe goes above and beyond The person I've leased my previous 10 cars from is no longer with Nissan and put me in touch with Joe. I knew I wanted another Maxima, but my wife was The person I've leased my previous 10 cars from is no longer with Nissan and put me in touch with Joe. I knew I wanted another Maxima, but my wife was looking at other manufacturers. We both ended up with Nissans because once we started working with Joe, why would we want to work with anyone else ever again? To say that he treated me and my family with respect and gave us great deals would be the understatement of the year. It was a pleasure to work with Joe and I can't wait to do it again in 3 years! Thanks! JS More
Bought a car We purchased a car here first off they said we can go for free maintenance to several dealerships closer to my home - lied Just got a letter from the We purchased a car here first off they said we can go for free maintenance to several dealerships closer to my home - lied Just got a letter from the bank they set up for my financing saying they never received a copy of my title The second car remote they gave me only worked for one week The car was supposed to cost one price once they gave me the paperwork it was a lot more More
cant do business i been a nissan customer for years. massapequa is right near to my home but every time i try to lease from them , they are several dollars more then o i been a nissan customer for years. massapequa is right near to my home but every time i try to lease from them , they are several dollars more then other dealerships. a new turn ahead they turn a twist when i tried to lease my altama with them. price was ok but they threw in this government rebate tax of 650 dollars fee. i told them to take a hike. i got my new nissan 2016 from another dealer whom i leased before. i know now never to trust or walk in the doors from massapequa nissan. More