South Shore Nissan

Arleisha helped me with a new lease for a 2020 pathfinder. She was great to work with, knowledgeable and professional. The lot had many choices and exactly what I was looking for. pathfinder. She was great to work with, knowledgeable and professional. The lot had many choices and exactly what I was looking for. More

Just got my new frontier pro x4 love it so much drives like a charm angelo and Arnold were very helpful explaining the car and the warranty options very happy with my purchase like a charm angelo and Arnold were very helpful explaining the car and the warranty options very happy with my purchase More

Very happy with my new car angelo was great couldn’t have been happier service was amazing very clear and transparent through the process of the sale 👍🏻 been happier service was amazing very clear and transparent through the process of the sale 👍🏻 More

Angelo was a great salesman the day we picked the car up we were on a time crunch and got us out in time ! Got me in a newer car than I was when my own job couldn’t ! With lower payments we were on a time crunch and got us out in time ! Got me in a newer car than I was when my own job couldn’t ! With lower payments More

a minute agoDon't buy used car here if you don't want to a minute ago Don't buy used car here if you don't want to be scammed! I saw a car on their website $14,800 come in to see it. There is damage that a minute ago Don't buy used car here if you don't want to be scammed! I saw a car on their website $14,800 come in to see it. There is damage that is not shown on the website so then we sit down to talk price and she walks away and comes back with a scrap piece of paper from the printer and she writes the number $20,000 on it. I ask her why she did that and she says that's the price of the car. I ask what is she talking about and her response is " it's with fees every dealership has fees" 5K worth of fee?? Then she automatically takes 2K off...haha no thanks I'll take my business to something with integrity and doesn't treat me like an idiot. More

Uncooperative service department and Nissan inc. Purchased an unknown body damaged car from south shore Nissan and their refusal to correct problem. Entire dealership and service depot manager un Purchased an unknown body damaged car from south shore Nissan and their refusal to correct problem. Entire dealership and service depot manager uncooperative and untrustworthy. Never again will I purchase a Nissan product. More

Car buying I went in to Nissan on September 27 looking for a preowned, affordable upgrade to my Nissan Versa. I met my salesperson, jay Hernandez, and from then I went in to Nissan on September 27 looking for a preowned, affordable upgrade to my Nissan Versa. I met my salesperson, jay Hernandez, and from then on my experience was awesome. Jay showed me the car I was looking for and made it all possible. He’s professional, personable and kind. I would highly recommend South Shore Nissan. I’m very grateful I made the choice of going there! Laura P More

Amazing sales personal Jay hernandez Jay Hernandez made it possible to get us in to a car in harsh times very honest and upfront see him total professional and good person Jay Hernandez made it possible to get us in to a car in harsh times very honest and upfront see him total professional and good person More

Most amazing experience Car salesmen went out of his way to help with everything he could was very helpful. He made the experience very good for a first time buyer Car salesmen went out of his way to help with everything he could was very helpful. He made the experience very good for a first time buyer More

Horrible Experience I’m not the type of person to leave negative reviews but I’d like to scream at the top of my lungs to STAY AWAY FROM SOUTH SHORE NISSAN. I have never I’m not the type of person to leave negative reviews but I’d like to scream at the top of my lungs to STAY AWAY FROM SOUTH SHORE NISSAN. I have never experienced a car dealership care less about the customer - and what’s worse, when I had the *gumption* of bringing my complaints to their (the dealer’s and the dealer’s manager’s) attention, I was told I was insane. My experience at South Shore Nissan was one bait and switch after another: 1. The price they list online is ACTUALLY after $2,000 down - meaning any car you’re interested in is $2,000 more than what it’s advertised for. This forces Auto Trader and other similar websites to list inaccurate prices, and gets you into the door expecting a completely different price than its true one. When I later discussed this with the manager, he essentially told me that I shouldn’t trust any online pricing: “If I’m on Bloomingdales’ website and see a shirt for $40, I don’t think I’m actually going to get that shirt for $40.” WHAT? 2. We did find a used car that we liked and, after engaging in negotiations, mentioned that we wanted the few scratches on the back bumper taken care of before we took the car home. The salesman we were dealing with, Angelo, told us that that would be no problem. Of course, it was never done. We were told the dealership had to order the paint (plain white paint) and they would call us as soon as the paint was in, so that we could bring the car in and have the scratches taken care of. A month later, having not heard from them, I called the dealership. They claimed they were waiting to hear from me, and blamed me for not calling earlier. 3. Throughout the entire purchase process, it was never mentioned to me that there was only one key. In fact, they completely tried to hide the fact and only when I asked about it directly did they address it. I explained how I felt that I had been squeezed out of money and forced into one bait and switch after another, and the least they could do is cover the price of a duplicate key. Dorothy, the saleswoman who I was punted to (our initial salesman, Angelo, was new there and didn’t know enough about the car to finalize our purchase - should’ve been a red flag in and of itself) told me that she may be able to get me a duplicate for their cost - if I complimented her to the dealership and earned her a “golden wheel.” When all was said and done, the prices I got from other auto locksmiths were LESS than the supposed “cost” that she was quoting me. She made me feel awful for wanting a second key: “If I get a pair of Coach shoes on sale, I can’t go back to Coach and expect them to give me another pair for the same price just because I want them.” Again, WHAT? 4. Even the small things: when I drove the car off the lot, it had 1/4 gallon of gas and a leaky tire. (I wasn’t aware that the tire was leaky, but have had to put air in it twice in the month and a half I’ve had the car.) 5. The saleswoman, Dorothy, actually threw in my face that we bought a “fully loaded” Rogue SL (as opposed to the SV). She kept complaining to me that the dealership didn’t make money on the sale, and my response was that I am more concerned about my personal finances than a dealership’s. Her response? “Maybe you shouldn’t have gotten a fully loaded car with a sunroof and leather seats, then.” 6. Finally, when I spoke with the manager about all of the above points, and how I generally felt like the dealership was not the least bit concerned with my satisfaction despite my paying >$20k for a car, he told me that I was the crazy one. He explained that they inevitably have one crazy customer who can’t be satisfied each month, and this month it was me. I have never dealt with a car dealership that so blatantly could not care less about its customers or their concerns. I plan to discuss my experience with corporate Nissan because South Shore Nissan is RUINING the brand’s reputation. Go to any other dealership on Long Island I guarantee you’ll have a better experience than I did here. More