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South Shore Kia

Copiague, NY

3.0
126 Reviews

1128 Sunrise Hwy

Copiague, NY

11726

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Showing 126 reviews

October 07, 2017

Great experience!! Did a lot of research on line before going to South Shore Kia. There is another dealership closer to my home, but reviews on Yelp were very poor. Pick More

by Mary Ellen Sennert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Seidenberg, Mike Rich
Nov 08, 2017 -

South Shore Kia responded

Thank you for choosing South Shore Kia as your dealership to purchase your vehicle, Mary Ellen. We really appreciate the great review and comments. We’re very glad to hear that your experience with Stuart has been very positive. It was great doing business with you. We hope to see you again! Warm regards, South Shore Kia Team, CustomerCare@SouthShoreKiaNY.com 631-991-3910

October 07, 2017

Stay away from this dealer Went for an oil change, was told I had a leaky axe boot and they had to order the part. After not hearing from South Shore I called to find out if my More

by madpio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luann McBride
Nov 08, 2017 -

South Shore Kia responded

We apologize for the dissatisfaction you experienced with our service department. It is unfortunate to hear about the extended wait you experienced. We can assure you that the negative details you've mentioned do not reflect our typical business practices nor do they live up to our professional standards. We hope to gain the opportunity to make it up to you. Please feel free to reach out to us if you would like to discuss your experience further. Sincerely, South Shore Kia Team, CustomerCare@SouthShoreKiaNY.com 631-991-3910

October 04, 2017

bought my kia from stu seidenberg very professional Stu was not the regular high pressure sales crap but a gentleman.His manager was very thoughtful also. Would recommend this dealership. Also this kia More

by charles mareno
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Seidenberg
Nov 08, 2017 -

South Shore Kia responded

[Updated access required. Please see Client Advocate for more details] Thank you for this 5 star review, Charles. We really appreciate you leaving us your input. We’re very pleased to hear that Stu could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, South Shore Kia Team, CustomerCare@SouthShoreKiaNY.com 631-991-3910

August 14, 2017

Tried to take advantage The manager offered me a price more than double what I was quoted online, and the car he wanted to give me was a model year older than the one I saw. More

by Nicole M
Recommend Dealer
No
Employees Worked With
Manager
Sep 12, 2017 -

South Shore Kia responded

Hello Nicole. We are deeply concerned about your recent experience. We have a high regard for woman of all ages and for all of our customers. If you do not feel that you were treated fairly, we would like to discuss this with you in more detail. Please feel free to contact CustomerCare@SouthShoreKiaNY.com so that we can assist you further. Thank you for the opportunity.

August 14, 2017

Service - Poor customer service I was trying to get a replacement part for my 2011 Kia. I walked into the showroom on Sunday and was told that Service was in Monday to Saturday. Th More

by William R Austin
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not get name lady in service department
Sep 12, 2017 -

South Shore Kia responded

Williiam we apologize for this misunderstanding. We just changed our hours of operation and there may have been some confusion. We appreicate your past patronage and look forward to earning your future business. We would apprecaite the opportunity to discuss this with you further. Please let us know the best way to contact you - CustomerCare@SouthShoreKiaNY.com. For future reference, these are the new hours: SERVICE AND PARTS HOURS Monday 7:30 am - 5:00 pm Tuesday 7:30 am - 5:30 pm Wednesday 7:30 am - 5:30 pm Thursday 7:30 am - 5:30 pm Friday 7:30 am - 5:30 pm Saturday 7:30 am - 5:00 pm Sunday CLOSED

June 28, 2017

Good price and good service. Just purchased a certified , pre-owned Sportage. Very knowledgeable and professional sales staff(ask for Stu Seidenberg). No pressure and willing to More

by peterc245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Seidenberg
Sep 12, 2017 -

South Shore Kia responded

Thank you Peter for the great review. We truyly appreciate you taking the time to share your experience. On behalf of Stuart and the entire SouthShore Team, we wish you many happy miles in your Sportage!

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