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South Shore Hyundai - Service Center

Valley Stream, NY

3.5
76 Reviews

76 Reviews of South Shore Hyundai - Service Center

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October 15, 2013

I just wrote a review on my experience the last time I got a service done at South Shore Hyundai and ended up with a brand new car thanks to an exceptional great salesman, Rashawn Dennis (recommend him fo More

by Rosey12
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 17, 2013 -

South Shore Hyundai responded

Thank You for you positive review of our service department and please remember to stop by ANYTIME if we can be of assistance to you. HA! What do you know? We DO say please and thank you!!! Seriously though we appreciate your business and look forward to serving you in the future. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai

July 10, 2013

Robert Coley and his team were excellent and made my experience purchasing a Hyundai Equus extremely memorable. Robert's was attentive to my needs and worked out possible financial solutions with his in More

by sdt187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2013 -

South Shore Hyundai responded

It's nice to hear from you! Thanks so much for your positive review of our dealership and our sales professional Robert Coley. Most of all CONGRATS on your Equus!!! Drive it in good health! Sincerely, Fred Luhn Business Development Manager South Shore Hyundai

June 19, 2013

I've bought a number of cars in my lifetime, Used car dealers have a terrible reputation, but new car dealers are worse. They ask the customer to agree to pay when thee car is brought in for warrant More

by NYCcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 20, 2013 -

South Shore Hyundai responded

I have reviewed your concerns and have contacted you several times regarding your complaint of a stoplight not working properly. You agreed to stop in and have yet to do so. I can't help you if you miss the appointments we set up for you. The financing rate you received is based on a number of factors and usually won't match a bank's advertised "get 'em in here" rate as your situation may not match what the bank uses as an example. All our customers are free to choose their own financing options. This being said my offer still stands to take a look at your stoplight and see what the problem may be but I can't do this if you don't come in.

Aug 08, 2013 -

South Shore Hyundai responded

Follow up status. Customer came back to our dealership where we changed a burned out stop light bulb FREE OF CHARGE. Bulb was several years old and is normally not covered under warranty but in the spirit of good will, we went ahead and changed it for this customer. Customer's other complaint was that a very small amount of air could be felt coming out of the dash vents when the selector knob was set to floor vent. This is normal and can be felt in all vehicles. Customer stated it was a safety hazard because it put him to sleep. Unfortunately it wasn't a "problem" we could correct. You can't make this stuff up.

April 29, 2013

I was very impressed with the service that was given to me. Daniel ingardi was polite and I recommend this dealer to all my friends. More

by Shylic
Price
Recommend Dealer
Yes
Employees Worked With
Daniel ingardi
Apr 30, 2013 -

South Shore Hyundai responded

Thank you for your positive review and your vote of confidence. Best of luck with your new car. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai

April 02, 2013

Initially, I had a bad experience with a member of the service staff. Ed and Anthony listened respectfully to my concerns and addressed them immediately. I was very impressed by their response. More

by mbwhite
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed, Service Manager and Anthony, Asst. Service Manager
Apr 03, 2013 -

South Shore Hyundai responded

Thanks so much for your positive review. I knew immediately that Ed would take care of your problem and I'm glad I wasn't wrong lol. We appreciate you taking the time to update your post. Thanks! Sincerely, Fred Luhn BDC Manager SS Hyundai

November 30, 2012

During Hurricane Sandy, we stayed at a friend's house in the Hamptons, since our home in East Meadow had no power for nearly two weeks. When the tire pressure monitor system light appeared on my dashboard More

by noratnolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2012 -

South Shore Hyundai responded

I’m so sorry that you were affected by Hurricane Sandy! I’m glad we got your issue resolved. Thank You again from the bottom of our hearts! Morgan E. Buonaiuto | Business Development Manager 516.561.8770

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