South Shore Hyundai

VIN 5NMS3DAJ8MH350268 / Stock # U12386A - 2021 Santa Fe Very poor internal communications. Poor vehicle status updates. or maybe deceptive marketing to engage new buyers. 9/7/2024: I called for Fe Very poor internal communications. Poor vehicle status updates. or maybe deceptive marketing to engage new buyers. 9/7/2024: I called for a specific vehicle and was told it was available and the internet sales person even called back for me to hurry to go see it. Jean, showed us and allowed for us to test drive the car ( car fax says that car is worth 24,500 yet he decided that no negotiation was allowed and dismissed my trade opportunity), and as soon as we decided to buy that particular vehicle the salesperson, Jean, walked away for about 30 minutes with my credit card and came back to say "we have a problem, that car you want to buy is in pending sale status". How rude is that to the person in process to buy and to my party. 9/8/2024: since it all smelled funny to me, I called to see if they were practicing deceptive marketing and guess what? Salesperson, Albert, told me the car was available and to come in: VIN 5NMS3DAJ8MH350268 / Stock # U12386A - 2021 Santa Fe. Stay away from this dealership. More

I highly recommend South Shore Hyundai they have always gone above and beyond to help me and my family with all our automotive needs . gone above and beyond to help me and my family with all our automotive needs . More

I would put 0 stars if it was possible, I recently visited the dealership to explore my options for purchasing a new car or refinancing my current car. I was specifically interested in the 2024 Elantr visited the dealership to explore my options for purchasing a new car or refinancing my current car. I was specifically interested in the 2024 Elantra SE. Unfortunately, my experience was far from satisfactory. Firstly, I waited for an hour and a half just to get the numbers, which turned out to be significantly higher than the estimates I found on the Hyundai USA website. When I inquired if these numbers were negotiable, the sales manager, Ryan Weaver, approached me. Throughout our discussion, he behaved unprofessionally by repeatedly spinning his chair while I was talking, which felt dismissive and disrespectful. As a returning customer considering a second purchase, I was extremely disappointed with the lack of professionalism and the unwillingness to listen to my concerns. Additionally, I noticed that the prices were inflated by so much compared to the official estimates. This experience has left me questioning the integrity of the dealership, and I would not recommend doing business here. More

Cars are really expensive, and its true its best not to trade in a car if you can sell it to a private person. That said my experience was really good talking to them about a car, Paul and Ross were rea trade in a car if you can sell it to a private person. That said my experience was really good talking to them about a car, Paul and Ross were really nice and honest. As of now I can NOT afford the cars available (They do not sell old cars, just newer used ones in great condition) , but THIS WILL BE WHERE I BUY MY CAR when that chnages. They are streight forward, do not presure, have great cars and an amazing plesant dealership More

My experience at South Shore Hyundai continues to be positive.Staff is always courteous and demonsrated a high level of professionalism. positive.Staff is always courteous and demonsrated a high level of professionalism. More

After visiting a handful of dealerships, I came to South Shore Hyundai and the customer service received by Karl surpassed everyone else I worked with prior. Karl was extremely knowledgable and went above a Shore Hyundai and the customer service received by Karl surpassed everyone else I worked with prior. Karl was extremely knowledgable and went above and beyond to assist us my husband and I in making the best financial decision based on our needs. We ended up canceling a deposit we had on another car and financing a Palisade with him. We will definitely return to this dealership when our other lease is up to work with him again. More

Karl is such a nice guy! He cares about his customers and went out of his way to make me happy! He cares about his customers and went out of his way to make me happy! More

Karl was amazing. He went out of his way and beyond to make the deal happen. He made the process as stress free as possible and meet all my requests from an affordabl He went out of his way and beyond to make the deal happen. He made the process as stress free as possible and meet all my requests from an affordable payment to getting a car that fits my needs. It is always refreshing to find a person that will listen instead of pushing for a sale. He made us feel as if we had a family member looking out for us and had our best interest in mind. I will definitely refer Karl to anyone who is in need of a car. Best Experience ever! More

She is an amazing the best. I went to other dealers and she makes you feel comfortable and have your best interest!! She tries to work with what you have. I went to other dealers and she makes you feel comfortable and have your best interest!! She tries to work with what you have. More

The service department was excellent, I was helped by Dina who was just super! I recommend them to anyone. Dina who was just super! I recommend them to anyone. More