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South Shore Hyundai

Valley Stream, NY

4.2
1,243 Reviews
South Shore Hyundai, formerly Hyundai of Valley Stream, is now under new ownership, in a BRAND NEW location in the Green Acres Mall. Let us introduce you to our new staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. Come check out our New Super Store! We know your time is valuable so visit us online before stopping in. We are sure you will find our website is a fast and convenient way to research and find a vehicle that's right for you.
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360 West Sunrise Highway

Valley Stream, NY

11581

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Showing 1,243 reviews

July 22, 2020

I absolutely love the new Elantra, has everything I wanted and need. Nikki was awesome, I would highly recommend her, the car and the dealership. More

by Scannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos
July 18, 2020

Worst vehicle buying experience ever I entered this establishment in the market for a used vehicle. And I chose to purchase from an official Hyundai dealership because I believed that it More

by thomasda_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Niki Mastrandricos
July 10, 2020

This is my second time at this dealership (first was for my husbands car) love love love everyone here; always the best service! I had previously used another dealership and it was a nightmare. They work wi More

by Missy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Gerrad Ragan
June 18, 2020

An excellent experience Professional, courteous, knowledgeable. My Washington understands his job and how to interact with customers. I was totally at ease with him from the More

by Anthon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isiah Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

Service No good service waited for service for 20: mints no one shows When I call the service manager he tried to blame me by saying I had appointment at 1:45 More

by bahosh786
Price
Recommend Dealer
No
Employees Worked With
No names I don’t to put anyone in bed books
Jun 17, 2020 -

South Shore Hyundai responded

Response #2- Nothing different from your google review- you have too much time on your hand! Thank you for taking the time to share your thoughts with us regarding your experience here. As I’m sure you’re well aware, there is a global pandemic happening right now sir and as such we are prohibited by order of state mandate to allow customers to utilize any area of our facility as a waiting area. We are operating, as we have communicated in several ways to our customer base, as a drop off only service during the COVID-19 crisis, which means you leave your vehicle with us and return to the dealership when your repairs are completed. This is not us being difficult, this is not a choice we’ve made to complicate the lives of our customers…this is a state mandate that we must strictly follow in order to have our doors open for you at all. The service manager, I feel quite graciously, offered to have you return the next morning when he could provide you a shuttle ride back to your home while your repairs were performed and collect you when the vehicle was ready. This is the same service manager that you note treated you politely at your last visit, during which you apparently had an issue as well. We make every accommodation to compensate for the fact we are not able to use our waiting areas and we apologize if our alternatives are not to your satisfaction. It is actually very shocking that you seem unwilling to make any alterations to your expectations during what is an unprecedented worldwide crisis. But in no way are we requesting you alter your review here. We have many excellent reviews and our behavior and character speak volumes as to the service we provide.

June 03, 2020

Niki was amazing and got my family our dream car in a day. Thanks to her I found a car that I will be able to use for years to come. I couldn’t thank her enough More

by Juss
Recommend Dealer
Yes
Employees Worked With
Niki, Niki Mastrandricos
May 31, 2020

Working with Niki was amazing, the process was smooth from the very beginning. We wanted to stop leasing from Mercedes and begin leasing something a little more affordable with more space. We decided on More

by cpersa
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos
May 31, 2020

We love our Tucson 2020 and will be enjoying our new car!!! Nikki was an excellent salesperson!!! She was fast courteous and efficient!!! Thank you for your help!!! More

by Peggy
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Gerrad Ragan
May 27, 2020

Everyone was terrific and so friendly. Nikki was the best. I’m so glad I got my new Kona from south shore Hyundai I love it. More

by Nanazee42
Recommend Dealer
Yes
Employees Worked With
The head of the service department was so nice and friendly. I think his name was joe. Not sure but I know he was the head of the dept. , Niki Mastrandricos, Gerrad Ragan
May 25, 2020

After a terrible experience at a different dealer Sam helped me by providing excellent customer service and working the best possible deal. He spent the entire day answering my questions and although th More

by Gmena006
Recommend Dealer
Yes
Employees Worked With
Sam Sareen
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