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South Shore Hyundai

Valley Stream, NY

4.3
1,259 Reviews
South Shore Hyundai, formerly Hyundai of Valley Stream, is now under new ownership, in a BRAND NEW location in the Green Acres Mall. Let us introduce you to our new staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. Come check out our New Super Store! We know your time is valuable so visit us online before stopping in. We are sure you will find our website is a fast and convenient way to research and find a vehicle that's right for you.
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360 West Sunrise Highway

Valley Stream, NY

11581

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Showing 1,259 reviews

February 19, 2022

My experience was so good best sales person I got thanks I strongly recommend my friend and family More

by Prichard2391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rinku Waghmare
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

BUYER BEWARE!!!!Had a terrible experience at dealership BUYER BEWARE!!!! Had a terrible experience at dealership with Rinku. She is unprofessional, rude and needs TRAINING in customer service. I canceled m More

by Nc3196923
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rinku Waghmare
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Dealing with this Service Dept. was the WORST experience I ever had. Do yourself a favor and stay FAR AWAY. The service crew does not return phone calls, texts, e-mails. I sent 9 texts and NO LIE did not More

by Stella 10/17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isiah Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Rice, Rick Wills
Feb 06, 2022 -

Stella 10/17 responded

The worst service department. They do not return calls or texts or emails. When I called I was told the advisor was “with a customer” I called back later and was told the same thing. I left a message and never got a call back.The service manager Ian was rude. When I called I was told Ian was not in when I stopped by later he was sitting at his desk

January 18, 2022

Ms. Mariah Gonzalex was a great dealer. She was kind and Ms. Mariah Gonzalex was a great dealer. She was kind and very knowledgeable. I recommend everyone to lease or buy a car from her. More

by Vincenzob225
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mariah Gonzalex
January 05, 2022

My sales agent Jonathan Ulloa was knowledgeable , patient and pleasant person to deal with. He walked me through the process step by stepand he kept me updated along the way. The rest of the sales team was a More

by Simone L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ulloa
December 26, 2021

Dealer sold me a car that wasn't available. Set up a swap based on agreed zero markup. Never received paperwork on deposit. When vehicle arrived it was the wrong color, then another swap finally arrived a More

by kmart
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Reed
December 03, 2021

Horrible experience. A simple fix is now extending Into the 5th day. I have been mislead and lied to from everyone in the service department. Nothing they say can be taken at face value. More

by Remgt1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Peter Ikariou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Rice
November 29, 2021

It has been a harrowing experience for me buying from this dealership. My life has turned upside down the day I drove 2.5 hours one way to South Shore Hyundai just because I found the car $500 cheaper th More

by remks150
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Mastrandricos
Nov 29, 2021 -

South Shore Hyundai responded

Good Day. First we want to apologize for the delayed title receipt. Our records indicate that indeed you purchased your vehicle on 6/5/21. We verified with Fedex, that your title was delivered to you on 9/28/21. We also confirmed that your vehicle was electronically titled and registered within guidelines required by the new jersey department of motor vehicles. The following business day after your purchase, our dealership processed all with your state of Registration ( new jersey ). We confirmed our documentation was received and Free of error(s). Unfortunately , the dealership does not have the ability to Speed the process of the title issuance from the New Jersey Dept of Motor Vehicles. Please understand, staffing levels and office internals are still slowed due To the Covid – 19 Global process. We are happy to know you now have your title & To know the vehicle is performing to expectations. Again, we offer an apology for as We pride ourselves in customer satisfaction. Happy Holidays . South Shore Hyundai

Nov 30, 2021 -

remks150 responded

If the following business day after my purchase your dealership processed all paperwork, how do you explain the fact that I was asked to provide my SSN only after I finally had to threaten you with lawsuit on 08/30? How were you able to process the paperwork without my SSN? It is very easy to point to Covid as the culprit here.

November 12, 2021

Niki Mastrandricos And Rinku Waghmare assisted us at the dealership and these ladies went above and beyond. This is my second time leasing a Santa Fe and I would definitely recommend this dealership. Niki m More

by Jen61598
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rinku Waghmare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Mastrandricos
September 04, 2021

While I didn't end up purchasing at this dealership, what an AMAZING saleswoman!! She is knowledgeable, patient and truly goes above and beyond for the customer! Anyone looking for a Hyundai or a great use More

by bruggles812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos
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