South Shore Hyundai

Horrible experience. A simple fix is now extending Into the 5th day. I have been mislead and lied to from everyone in the service department. Nothing they say can be taken at face value. the 5th day. I have been mislead and lied to from everyone in the service department. Nothing they say can be taken at face value. More

Niki Mastrandricos And Rinku Waghmare assisted us at the dealership and these ladies went above and beyond. This is my second time leasing a Santa Fe and I would definitely recommend this dealership. Niki m dealership and these ladies went above and beyond. This is my second time leasing a Santa Fe and I would definitely recommend this dealership. Niki made sure that I understood everything and made it an easy and smooth transaction espeecially being that it was a holiday weekend. My heart was set on a white Santa Fe however the ladies were able to get me a deal that I could not resist. Niki was extremely honest helpful and friendly. I felt super comfortable with her and would recommend her as your sales rep! More

While I didn't end up purchasing at this dealership, what an AMAZING saleswoman!! She is knowledgeable, patient and truly goes above and beyond for the customer! Anyone looking for a Hyundai or a great use an AMAZING saleswoman!! She is knowledgeable, patient and truly goes above and beyond for the customer! Anyone looking for a Hyundai or a great used car, she us your go to!! More

went for NY State insp. told me i needed brakes,which i did. They told me my tire rod was inbad shape & neededto be replaced would take 5 hours! they had no loaners, had to leave for appt. I went to a dif did. They told me my tire rod was inbad shape & neededto be replaced would take 5 hours! they had no loaners, had to leave for appt. I went to a different hyundai service center for the NY State insp. a lo & behold no tire rod needed! What a bunch of scammers! Never going back there again! More

We had the pleasure of working with Guardy Larame and Kendell Kensell to purchase our Hyundai Santa Fe. They made the process simple and the decision to buy the car easy. They were transparent, honest, h Kendell Kensell to purchase our Hyundai Santa Fe. They made the process simple and the decision to buy the car easy. They were transparent, honest, helpful and patient with us as this was our first time buying a car. We recommend South Shore without reservation - ESPECIALLY Kendell Kensell and Guardy Larame. Shout out to the whole team at South Shore; you'll get the very best quality of service and price for vehicles in the area! More

Niki made my experience at South Shore Hyundai great! She is friendly and is someone you can trust to help you purchase a vehicle. She made sure I understood everything first which I appreciate. If you go to is friendly and is someone you can trust to help you purchase a vehicle. She made sure I understood everything first which I appreciate. If you go to South Shore Hyundai, ask for Niki because she will go the extra mile for you! More

Came here just to look and ended up buying a brand new Hyundai thanks to the wonderful help of Rinku who is a wonderful and kind sales consultant, Kensell for doing everything he can for us, and Marcus fo Hyundai thanks to the wonderful help of Rinku who is a wonderful and kind sales consultant, Kensell for doing everything he can for us, and Marcus for helping me through all the paper work! All of them went above and beyond and are super friendly and kind and made sure to go over all options. My family will be back! More

She was very nice and helpful to make my next car purchase very easy and I willrecommendmy friends and family to South shore Hyundai thank you purchase very easy and I willrecommendmy friends and family to South shore Hyundai thank you More

Unfortunately, I had a very negative experience with this dealership. I have been a loyal Hyundai costumer for six years. I really like my hyundai car so when my lease was up I went to Hyundai to talk about dealership. I have been a loyal Hyundai costumer for six years. I really like my hyundai car so when my lease was up I went to Hyundai to talk about my options in terms of financing my car. I was greeted by Stephen, very nice and welcoming at the start. He redirected me to finance where I was greeted by Marcus. Marcus consistently pushed me to get an extended warranty, even though I told him I wasn’t really interested. I had expressed concern about the high price as well as my insurance rate. He offered Stephen to find me a better insurance rate, to help sweeten the deal. I agreed, so Stephen and I worked on finding an insurance rate. I was under the impression that he was talking directly to the insurance company. He insisted and insisted that I take the rate, as this was the “best rate” I would find, and I would not be able to find a lower rate anywhere else. He at no point told me he was talking to a third party to get this rate, asked me for my financial information BEFORE he gave me the paper about a brokerage fee. At no point was I in communication with the broker and when asked what the fee was for, he told me it was a part of the insurance company fee. Not only that, but I was never given a copy of my paperwork. Side note: When I asked the next day for my copy of the insurance paper work, I was told it was shredded by Stephen. What? You shredded my paperwork?! That’s suspicious. When I insisted, he then said he found it. Weird. Continuing on, I had to pay an OUTRAGEOUS fee to basically have someone call up the insurance company and get me a rate, when in reality I could have done it myself. When I told Marcus (finance) about it, he responded “Oh I have no idea about that”, and continued to act like he didn’t know what was going on, when he in fact recommended Stephen to help. Instead, Marcus continued to push the extended warranty on me and when I refused, his attitude toward me completely changed, and I was treated with hostility. I soon realized no one in this place had my best interest in mind and no one was going to help me. I finished my paper work as soon as I could and left. Immediately after I left, I called another insurance company and found a rate TWICE AS LOW as what Stephen and this broker found me. I immediately canceled the current insurance company. Stephen is completely unprofessional, and unethical to say the least. The takeaway here is that this dealership will not HELP you, instead they will manipulate you and take advantage of you-they don’t care about the best deal for you, they care about making money off of you. I will never again deal with this dealership, it was honestly a very disturbing experience. More