South Shore Hyundai

my experience with Laura Diaz and south shore Hyundai This was my fourth new Hyundai purchase although the first at south shore Hyundai. It was by far the easiest and most enjoyable. Laura was professiona This was my fourth new Hyundai purchase although the first at south shore Hyundai. It was by far the easiest and most enjoyable. Laura was professional and courteous she walked me through the cars features with ease patience. More

Very helpful Overall a good experience, learned a lot about buying a car during this process that will help in future car purchases. Will recommend dealership to Overall a good experience, learned a lot about buying a car during this process that will help in future car purchases. Will recommend dealership to friends. More

Fun environment, knowledgable staff!!! My mother and I came to South Shore Hyundai to purchase a used, but reasonably new, Hyundai Sonata. Our salesperson, Troy, was very friendly and did h My mother and I came to South Shore Hyundai to purchase a used, but reasonably new, Hyundai Sonata. Our salesperson, Troy, was very friendly and did his absolute best to find us what we were looking for. He was very patient and took his time to ease us into the financing process being that I have no so great credit. His colleagues/ managers also worked with us and displayed a real sense of being "team players." It's always nice to go to a place where everyone works together to make the customer happy. In the end, I walked out with my car the same day. Very pleased with our experience here and would highly recommend working with Troy!!! More

I had a great experience I love my car and I had a great experience working with Falysha. She was great and she followed up to see if everything was going well. Thank you I love my car and I had a great experience working with Falysha. She was great and she followed up to see if everything was going well. Thank you More

Second to none. Great experience. Superior service. Courteous staff. Very knowledgable. Felt very comfortable. Sales rep and his boss kept dealership open after hours Great experience. Superior service. Courteous staff. Very knowledgable. Felt very comfortable. Sales rep and his boss kept dealership open after hours to insure my satisfaction. More

MY SECOND LEASE EXPERIENCE I FELT IT WAS A LEARNING EXPERIENCE. I LEARNED ABOUT THE NEW MOTOR POSITION FOR SAFTY AND OTHER NEW FEATURES. THE SALESMAN WAS VERY ATTENTIVE. AND I FELT IT WAS A LEARNING EXPERIENCE. I LEARNED ABOUT THE NEW MOTOR POSITION FOR SAFTY AND OTHER NEW FEATURES. THE SALESMAN WAS VERY ATTENTIVE. AND VERY PATIENT. THEY SEARCHED AND GOT ME THE COLOR I WANTED. IT WAS PRETTY SMOOTH APPOINTMENT. THANK YOU...... More

excellent No comments. was very reliable responsible and answered all my questions I want for would return to the dealership I was very happy with the service No comments. was very reliable responsible and answered all my questions I want for would return to the dealership I was very happy with the service More

Quick and Easy Great choices and best bang for your buck. Plenty of opportunity to negotiate prices that suits you. Ask for Robb Betts!!! Great choices and best bang for your buck. Plenty of opportunity to negotiate prices that suits you. Ask for Robb Betts!!! More

What a fraud….stay away I went there to buy an new Tuscon on Labor Day weekend. After along negotiation, we settled on a price. It took two more hours to see Ivan, their fi I went there to buy an new Tuscon on Labor Day weekend. After along negotiation, we settled on a price. It took two more hours to see Ivan, their finance guy. Another negotiation to get a reasonable interest rate. I was so tired by that time, I signed all the papers he put in front of me. The next day I noticed the bill of sale had thousands of dollars on it for extended warrantees that I didn't ask for and no one explained them to me. They were put there without my knowledge or consent. After my phone calls and emails were ignored I went back and spoke to Ivan, who promised to refund me the money. He said he needed 90 days to do it. I was in touch with several times, and he assured it was in the works. After 90 days, I went back and guess what, no more Ivan. The new finance guy tells me he knows nothing about it. He eventually tells me he will get refund for me and even signs a paper to that effect. After a month, I call to speak to him, and they tell me he is not there anymore. I send an e-mail to Fred Luhn, who claims to represent the dealership. He refers me to Leo Singleton at the dealership. I spoke to Leo in person, and he swears he will help me. That was a month ago, and no refund yet, just more of the same…no returning my phone calls or key emails. Save your time and money, don't go there. I am ready to go to small claims court over this. More

Wasted time and then no return calls Came in on a snowy Sunday to look at a used car we saw on their website. Test drove it, went over numbers all looked good. Was ready to purchase and t Came in on a snowy Sunday to look at a used car we saw on their website. Test drove it, went over numbers all looked good. Was ready to purchase and take delivery that day but was having an issue with financing. Waited almost 2 hours to see the finance guy who then said he had to call some banks the next day (monday) to secure a rate and make sure it worked with our budget. Never got a call back from him or our sales person Fred. More