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South Pointe Honda

Tulsa, OK

4.7
1,272 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

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Showing 1,272 reviews

February 03, 2025

The dealership had very poor communication as to the repairs and the timing. Service reps kept changing which I found frustrating trying to communicate. The service manager would not call me. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Smallwood
Feb 07, 2025 -

South Pointe Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria General Manager erenteria@BobHowardAuto.com

February 03, 2025

Service department is inefficient. My car was done for an hour while I waited to receive my bill and keys. Waste of my time. More

by drrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 07, 2025 -

South Pointe Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria General Manager erenteria@BobHowardAuto.com

February 03, 2025

April in Service was great. The representative who scheduled was great. The scheduling process was BAD: The corporate owner, BlackRock, over-schedules customers, and Service has More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
April in Service was great.
Feb 06, 2025 -

South Pointe Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria General Manager erenteria@BobHowardAuto.com

Feb 19, 2025 -

Mickey responded

You have not contacted me as you wrote that you would do. However, you do not need to contact me. My problem is not with your local dealership. The problem is with your corporate owner’s outsourced scheduling overbooking customers.

February 01, 2025

South Pointe Honda performed Great service (200k valve adjustment) on my beloved Honda Civic. happy camper More

by tommy_poole2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buck, Ralph Smallwood
Feb 03, 2025 -

South Pointe Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Honda! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

Quick and simple, kind and attentive service representatives, looking to help as much as possible More

by gabrielanvdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Feb 03, 2025 -

South Pointe Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Honda! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

I visited because I have tire pressures low light appear on my car and quickly repair took out nail on the tire More

by Kapmung1960dealer rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Ralph Smallwood
Feb 03, 2025 -

South Pointe Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Staff was courteous and competent in scheduling my service appointment. Service time was less than estimated and I was on my way. More

by K.s.bertram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in Service, Ralph Smallwood
Feb 01, 2025 -

South Pointe Honda responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2025

They provided a great experience and everyone I dealt with was incredibly friendly and inviting. Overall was just a super smooth experience. More

by adrianrobinson918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Joel Brook, Eli Davis
Feb 01, 2025 -

South Pointe Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

Thank you to Ed Smull and all the staff at South Point Honda for taking wonderful care of me. I traded my car for a newer car and had a very stress free transition. Ed was considerate and covered every de More

by Marge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Smull- sales , David Ngo
Feb 01, 2025 -

South Pointe Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

Mr. Jay Matsler, sales professional, and Erick Renteria, general manager, both were very professional, knowledgeable, polite and kind to answer our millions questions. They know and value products they sell More

by Alena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Matsler, sales professional
Feb 01, 2025 -

South Pointe Honda responded

Hi Alena, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

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