South Pointe Honda

Five star service! ! Thank you for your hard work!! Much appreciated homies!!! Have a great day!! ! Thank you for your hard work!! Much appreciated homies!!! Have a great day!! More

Friendly check in. There for only an oil change and had an appointment. I was informed that they were two or more hours behind. Not good news to start out. I decided There for only an oil change and had an appointment. I was informed that they were two or more hours behind. Not good news to start out. I decided to stay because I live over an hr away. Two hours later they finished. Checked the dipstick to make sure it was clean oil. Seems good. Probably will return in the future but not on Saturday. Great price! St Patrick’s day special. More

Southpoint Honda Customer Service Representatives are always friendly and professional. If you have any questions about maintenance on your Honda (I have a CRV EXL AWD), your questions are always answere always friendly and professional. If you have any questions about maintenance on your Honda (I have a CRV EXL AWD), your questions are always answered so you can make an informed decision. I am a Viet Nam Veteran and a senior citizen so I am glad Honda does send me discount coupons for various car services. I only have one car at home so I usually wait during the services to be completed. The customer waiting area has comfortable chairs, free beverages, morning doughnuts. You can watch TV or use complementary computers to check your e-mail. If you have a smartphone, you can text your “rep” about your service and be alerted when the job is done. When I report to pay for service, the “rep” always goes through the detailed bill with me. If there are any items that need to be watched for future maintenance you are informed. After paying they make sure to drive my car close to the door so I don’t have to walk with my cane so far…something I appreciate as a Senior Citizen with a hip replacement. Yes, courteous, friendly, respectful and professional employees bring me back for service time and time again! More

Never had any communication from the tech or service advisor about the service recommendations on my vehicle. Didn’t appreciate the footprint on the floor carpet. Hopefully the car wash will be operati advisor about the service recommendations on my vehicle. Didn’t appreciate the footprint on the floor carpet. Hopefully the car wash will be operational the next time I come in. This was the third time in a row it was not working. More

Took my car for a full work up service. Communication was super tough. 12 phone calls back and forth over a 3 hr period of trying to figure out where my “courtesy ride” was. The system seem Communication was super tough. 12 phone calls back and forth over a 3 hr period of trying to figure out where my “courtesy ride” was. The system seemed to be having issues which I totally understand. What I don’t understand is why I could never get the service department to answer during all of this and why when they’d say they’d call me right they never would. They worked with me in the end by bringing the car to me which I appreciate. Sophie in sales was the nicest person and I appreciate her patience when I kept having to call her line to get someone. Unrelated to the communication issue, drop off was easy. I was super shocked that almost $800 service bill doesn’t include a vacuuming. Even Jiffy Lube does that. We will chalk it up to a learning experience and move on. More

Every service advisor and tech had high professionalism. Very knowledgeable in the craft. If the time alloted was going to be longer then anticipated, notified immediately with a reasonable explanation and Very knowledgeable in the craft. If the time alloted was going to be longer then anticipated, notified immediately with a reasonable explanation and a way to help. More

Came in for a recall and an oil change. Also technician recommended a transmission fluid drain for 50 k service. Everything else in good shape. Also technician recommended a transmission fluid drain for 50 k service. Everything else in good shape. More

April Widener was fantastic. She explained everything very well. They repaired my AC and my backup camera. While there waiting for the camera part. April explained how I was due She explained everything very well. They repaired my AC and my backup camera. While there waiting for the camera part. April explained how I was due for a Transmission service and Brake fluid service. She went over the reasons for the services and it made since. So I had South Pointe do those as well. All in all a perfect experience. Thank you again April. More

Very friendly. Attentive, helpful,pleasant staff. Make you feel welcomed and comfortable. Not pushy when trying to sell a car Attentive, helpful,pleasant staff. Make you feel welcomed and comfortable. Not pushy when trying to sell a car More

Gavin was patient with me and understood my preferences/demands and met them. This was the most pleasant car-buying experience I've ever had. preferences/demands and met them. This was the most pleasant car-buying experience I've ever had. More