South Pointe Honda

Great customer service and always nice people. Love this dealership and love my Honda. There customer appreciation is a great way to say thank you! Love this dealership and love my Honda. There customer appreciation is a great way to say thank you! More

Great service at the Service department. Joe was really helpful and easy to work with. Joe was really helpful and easy to work with. More

South Pointe Honda dealership is always clean, and with a friendly staff! Even when the advisors are busy they are polite and helpful! friendly staff! Even when the advisors are busy they are polite and helpful! More

Where do I start? I set my appointment for a simple oil change for 1:15 because I had places to be and other plans, THINKING this would only take an hour to 1.5 hours I set my appointment for a simple oil change for 1:15 because I had places to be and other plans, THINKING this would only take an hour to 1.5 hours. Boy was I wrong. It took a while for someone to check me in. 2 hours into my wait I FINALLY received a text saying my maintenance had been started. After 2.5 hours I texted asking for an update on the waiting time and was told it would be 20 minutes. 20 minutes turned into an hour. In total, I waited 3.5 hours for a simple oil change. I’m no expert, but I could have gone to Walmart and it would have been done faster. My appointment was at 1:15 and I didn’t get out of there until 5:10. Not trying to be a Karen, but that’s unacceptable. What’s the point in offering appointment options?? Additionally, the guy who sits at the service desk in that department with the long pony tail and white hair is not very personable…at all. The only person I want to give a shoutout to is Wyatt, who was very kind and patient with me given the situation. I will not be returning to this location. More

Worked with a young man named Joseph. He was professional and courteous and friendly. Got everything done that needed done and they worked hard to get me out as fast as possible. He was professional and courteous and friendly. Got everything done that needed done and they worked hard to get me out as fast as possible. More

I brought my car in for service and was assisted by Matt. He did a wonderful job overseeing the repair! Additionally, I was in a surgical boot and he brought my car right to the door. He did a wonderful job overseeing the repair! Additionally, I was in a surgical boot and he brought my car right to the door. More

Hard to schedule service. Called several advisers direct phone lines. No one ever answered or returned calls. Service desk employees are too busy to acknowledge you when yo Called several advisers direct phone lines. No one ever answered or returned calls. Service desk employees are too busy to acknowledge you when you come in. Today was not notified when oil change was completed so my Honda spent 7 hours at the dealership until I just went to check on it. Keep getting recall notices but they never have the parts to fix it. More

Russell was very informative and kind to drive me to the rental car company to return my rental car. He helped me in learning how to operate my new car and also took me for a test drive. He had a great deal rental car company to return my rental car. He helped me in learning how to operate my new car and also took me for a test drive. He had a great deal of knowledge about the Honda Civic that I was purchasing. More

This dealership has an excellent service department. They diligently and quickly take care of all your needs. Staff is very attentive and informative. They diligently and quickly take care of all your needs. Staff is very attentive and informative. More

Great work and amazing team. Everyone was super nice and made me feel welcome. Love it. Everyone was super nice and made me feel welcome. Love it. More