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South Pointe Honda

Tulsa, OK

4.7
1,306 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

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Showing 1,306 reviews

September 11, 2024

Paul B. was so great to work with! He was everything you could hope for in a "service coordinator"(that's my name for these guys). Also, they were super bu More

by thubthemagnificent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul B. was my guy, Ralph Smallwood
Sep 13, 2024 -

South Pointe Honda responded

Hi, we're happy to hear you had such a positive experience with Paul! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

They talk good care of us, even if it’s a free Honda issue , yup More

by swanson-la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Sep 13, 2024 -

South Pointe Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2024

I haven’t had a lot of experience with the dealership, but I have with the service department. I didn’t have a very good experience yesterday with service department. I had a 1230 appointment arrived at More

by brogers
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did work with saled
Sep 13, 2024 -

South Pointe Honda responded

brogers, We are truly sorry to hear about your recent experience with our service department. We value your business and strive to provide exceptional customer service to every customer. We understand that your appointment time was not met, and we apologize for any inconvenience this may have caused. We are committed to improving our processes to ensure timely service for our customers. Regarding your concerns about the service performed on your vehicle, we apologize for any errors or omissions. Please know that we are looking into your concerns, and will be contacting you to assist. If there is anything I can do in the meantime, please, feel free to contact me. Erick Renteria General Manager erenteria@BobHowardAuto.com

September 08, 2024

I recently visited South Point Honda for my new car's first oil change, and I was very pleased with the service. The staff was friendly, professional, and efficient. The waiting area was clean and comfor More

by crichie224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Sep 10, 2024 -

South Pointe Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

My check in was promptly and Wyatt was amazing. I told my friends how quickly the service was done and they should consider taking their cars there. Thank you Wyatt and South Pointe Honda for alway More

by Alicia Hollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 09, 2024 -

South Pointe Honda responded

Hi Alicia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2024

First class service, done well and quick. Pleased the new fluid level was exact. Two previous honda dealers who shall remain unnamed-- each overfilled. Thx--drb More

by danbirnbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Sep 07, 2024 -

South Pointe Honda responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2024

Great service every time I come. They are very trustworthy and always make me feel confident in their instruction and recommendations. More

by adamstisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 06, 2024 -

South Pointe Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 04, 2024

I had to go into the office to be greeted. I arrived at 3:13pm and was told it would be hour and 30 mins. I waited hour and 45 mins before I texted my advisor. No response. Walked over and a More

by Customer service please!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison 3 stars and Matthew no stars
Sep 07, 2024 -

South Pointe Honda responded

Customer service please, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the extended wait time, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Erick Renteria General Manager erenteria@BobHowardAuto.com

September 03, 2024

Leased a new Honda Accord. Did most of the negotiating online and kept the paperwork time to a minimum. More

by mawiles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Davis
Sep 06, 2024 -

South Pointe Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

September 03, 2024

This is my second new car I’ve purchased from Southpointe. Feel like I am treated fairly with the price of new car as well as trade in. James was very helpful with information on the different More

by GaryC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bouse
Sep 06, 2024 -

South Pointe Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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