South Pointe Honda

Matthew Armstrong was my service advisor and i was very satisfied with the way he handled my request. satisfied with the way he handled my request. More

Reasonable service times while waiting. Great communication from my technician including explanations of recommended services. And surprisingly reasonable regular maintenance costs With Cou Great communication from my technician including explanations of recommended services. And surprisingly reasonable regular maintenance costs With Coupons the dealer sent out. Five star visit More

We had a pleasant experience buying our car. Our salesperson was really nice, and was really listening to what we wanted about the car. Overall, the service is great and the staff and environmen Our salesperson was really nice, and was really listening to what we wanted about the car. Overall, the service is great and the staff and environment is outstanding! More

Service coordinator friendly but lack of communication was a problem. Initially was told my vehicle had two problems which were approved. I called at end of day for word of progress and could not get any was a problem. Initially was told my vehicle had two problems which were approved. I called at end of day for word of progress and could not get any response. Drove back to dealer and talked with new service person and found about third problem which had delayed work. I was told vehicle would be finished by end of day. It was not! I had wait another full day before my car was done and the lack of communication was most troubling. My Element is 17 years old and I plan to be purchasing a new car soon but my experience with service department will not make south point my choice More

The service advisor was very helpful and friendly. Thanks for all the help AJ.. Will definitely be returning for all service. Thanks for all the help AJ.. Will definitely be returning for all service. More

Buck in the service deportment is very nice and conscientious with the maintenance of our CRV conscientious with the maintenance of our CRV More

Received Excellent service at the South Pointe Honda. Joe Daniels was exceptionally great to work with. He communicated and explained the service that was performed and went over the multi point vehicle Joe Daniels was exceptionally great to work with. He communicated and explained the service that was performed and went over the multi point vehicle inspection. He also helped me in correcting the name for the CRV in the system. Since 2020 I have been taking my vehicle to South Pointe Honda for service. Joe is #1 in service, knowledge, going the extra for the client. Thanks Again! More

Asked the service adviser to give me a quote on fixing the door lock because when I insert the key into the cylinder on the door handle it will not turn. She assumed it was the actuator. That's the first the door lock because when I insert the key into the cylinder on the door handle it will not turn. She assumed it was the actuator. That's the first mistake. The second mistake was thar the technician didn't inspect it even though he said he did. If he had, he would have found out that the key fob worked, but the key didn't. Third mistake was them not testing the lock when they finished the work. Because if they had, they would have discovered it. So here I am, paid over $600 to get it fixed and it still doesn't work. Plus the first time I opened the door a piece of the trim panel fell off that they didn't put on right. The service manager said he would "take care of me and get it taken care of", with no extra charge to me, but hasn't returned any of my two phone calls or my text so far. Not good service or customer service. More

Efficient on oil/filter change . Pleasant staff and excellent waiting room with coffee and accessories Pleasant staff and excellent waiting room with coffee and accessories More