South Pointe Honda

I have purchased a CRV from South Pointe Honda and referred two of my friends! They purchased a CRV and a Ridgeline. The service is excellent! Chris Buck communicated with me constantly, keeping me up referred two of my friends! They purchased a CRV and a Ridgeline. The service is excellent! Chris Buck communicated with me constantly, keeping me updated. More

In and out in 1 hour - perfect experience loved it - great team of nice people great team of nice people More

Took nearly two weeks to get diagnostic. Very poor communication. Vehicle “code” was cleared- issue not resolved. Very poor communication. Vehicle “code” was cleared- issue not resolved. More

Took our crv for oil change today and to start it was 20 minutes before a service person finally came to my car to check me in. I was informed it would take 2-1/2 to 3 hours as I was waiting. They were abou minutes before a service person finally came to my car to check me in. I was informed it would take 2-1/2 to 3 hours as I was waiting. They were about right 2 hours 55 minutes for an oil change, wow. Robert Cerda More

Great customer service deliver with a promise. Friendly, greeting, minimum waiting. I always get my oil changed from Southpoint Honda. Friendly, greeting, minimum waiting. I always get my oil changed from Southpoint Honda. More

I’m not sure why I continue going back here. Every time I deal with the service department it’s a nightmare. Less than 3 weeks ago I had my break pads changed and rotors resurfaced, the next day Every time I deal with the service department it’s a nightmare. Less than 3 weeks ago I had my break pads changed and rotors resurfaced, the next day it started making a noise when I compress my brakes. Today I had an appointment to have the noise assessed because I had been told by 2 different mechanics that it was my brakes and I needed to take it back to have them fix it. 3hours after I got there, they hadn’t even looked at my car. I went to my service advisor, Allison Two different times while I was waiting and the third time I had finally had enough, she claims she wasn’t aware I was waiting! They drove my car said the noise is coming from my struts… However, my struts weren’t making that noise prior to having my brake pads changed, and the noise only happens when I compress my brakes.. I took it to another mechanic as soon as I left. He also said that it was my brakes and to go back and ask for the service manager! I went back, asked for the service manager, and was told he was not there. I asked them to look at my car again because I was certain It was the brakes. My service Advisor was relaying messages from the mechanic back-and-forth to me and she eventually came and got me to go show me that it was my “struts” leaking…. And the noise was not my brakes. While this was all going on, the service manager, Randy, who “wasn’t there” walked out of an office. This will be my last visit with south point honda!! More

Drove 1. 5 hours for Jordan to tell me it was a mistake! Terrible customer service! Definitely goin to tell everyone not to go here! 5 hours for Jordan to tell me it was a mistake! Terrible customer service! Definitely goin to tell everyone not to go here! More

I had a lot of questions and they answered all of them! Paul was fantastic to work with! Highly recommend!! Paul was fantastic to work with! Highly recommend!! More

Very friendly service and quick turnaround. Works with you to ensure all your needs are met at the best price. Works with you to ensure all your needs are met at the best price. More

Good experience all around. We went by on Sunday to see if there were any vehicles meeting the criteria we had come up with. There were two. We went in on Tuesday to drive them, We went by on Sunday to see if there were any vehicles meeting the criteria we had come up with. There were two. We went in on Tuesday to drive them, there was one left. After negotiating a fair price for a trade, we drove home in a nice car. Thanks Jordan! More