South Pointe Honda

Thank you for your quick attention for service to my vehicle. Will contact this dealership when I am ready for a new car! vehicle. Will contact this dealership when I am ready for a new car! More

Great experience with salesman and finance office. No pressure and pleasant. Knew carrs as well No pressure and pleasant. Knew carrs as well More

I recently purchased a vehicle from Southpoint Honda and I have to say, the customer service exceeded all my expectations. From the moment I walked in, I felt welcomed and valued. The team was incredibl and I have to say, the customer service exceeded all my expectations. From the moment I walked in, I felt welcomed and valued. The team was incredibly knowledgeable, taking the time to walk me through every detail of the process without ever making me feel rushed or pressured. What really stood out was their willingness to go the extra mile. I had a few specific requests, and they didn’t hesitate to accommodate me. They kept me updated every step of the way, answered all my questions with patience, and even followed up after the purchase to ensure everything was perfect with my new car. It’s rare to find a dealership that genuinely cares about your satisfaction from start to finish, but Southpoint Honda does exactly that. I couldn’t be happier with my experience and would highly recommend them to anyone looking for a hassle-free and enjoyable car-buying process! More

You feel welcome and at home the minute you walk in the door, someone always greets you and asks if they could help you, with a smile on their face and a pleasant tone of voice. door, someone always greets you and asks if they could help you, with a smile on their face and a pleasant tone of voice. More

They have an excellent service department and fair and sensible pricing, especially when the problem is difficult to find.. sensible pricing, especially when the problem is difficult to find.. More

Reasonably quick service. Friendly staff who are always willing to explain and answer questions. I will continue using them. Friendly staff who are always willing to explain and answer questions. I will continue using them. More

Paul B. was so great to work with! He was everything you could hope for in a "service coordinator"(that's my name for these guys). Also, they were super bu was so great to work with! He was everything you could hope for in a "service coordinator"(that's my name for these guys). Also, they were super busy in the service department first thing this morning, but I don't feel I was there too long. It was a very good experience. 9/10/24 More

Terrible! ! I will never go back for service or to purchase another vehicle. I had the worst experience there today that I have ever had any place before. ! I will never go back for service or to purchase another vehicle. I had the worst experience there today that I have ever had any place before. More

They talk good care of us, even if it’s a free Honda issue , yup issue , yup More

I haven’t had a lot of experience with the dealership, but I have with the service department. I didn’t have a very good experience yesterday with service department. I had a 1230 appointment arrived at but I have with the service department. I didn’t have a very good experience yesterday with service department. I had a 1230 appointment arrived at 12:15 checked in . By three. I did not hear tried to call the service person did not answer by text or call 330. I went to the service desk and lo and behold, my car was ready, check out memory for seat had been changed,,mirrors were out of kilter. I was not a happy camper. Check my service in the memory on the oil change was not changed. At 4:20 I receive an email saying my car was ready. Makes me wonder if I had not went to the service desk if I had had to wait till 420 to pick up my car I have had my car service there ever since I bought it in 2019 have been happy but yesterday was a bad experience. More