South Pointe Honda

My service at South Pointe Honda today was above and beyond excellent! Joseph in the service department when above and beyond making sure my vehicle was serviced for everything that needed and had a gr beyond excellent! Joseph in the service department when above and beyond making sure my vehicle was serviced for everything that needed and had a great price!! More

The staff is very friendly & helpful, keeping me updated with the process. Hire more great staff to get the jobs done more quickly with the process. Hire more great staff to get the jobs done more quickly More

Took my car in for an oil change and tire rotation and the job was done efficiently. Customer service was great. the job was done efficiently. Customer service was great. More

Quick and hassle free transaction! They are very professional! I would come back to this dealer. They are very professional! I would come back to this dealer. More

Great customer service and always nice people. Love this dealership and love my Honda. There customer appreciation is a great way to say thank you! Love this dealership and love my Honda. There customer appreciation is a great way to say thank you! More

South Pointe Honda dealership is always clean, and with a friendly staff! Even when the advisors are busy they are polite and helpful! friendly staff! Even when the advisors are busy they are polite and helpful! More

Great service at the Service department. Joe was really helpful and easy to work with. Joe was really helpful and easy to work with. More

Where do I start? I set my appointment for a simple oil change for 1:15 because I had places to be and other plans, THINKING this would only take an hour to 1.5 hours I set my appointment for a simple oil change for 1:15 because I had places to be and other plans, THINKING this would only take an hour to 1.5 hours. Boy was I wrong. It took a while for someone to check me in. 2 hours into my wait I FINALLY received a text saying my maintenance had been started. After 2.5 hours I texted asking for an update on the waiting time and was told it would be 20 minutes. 20 minutes turned into an hour. In total, I waited 3.5 hours for a simple oil change. I’m no expert, but I could have gone to Walmart and it would have been done faster. My appointment was at 1:15 and I didn’t get out of there until 5:10. Not trying to be a Karen, but that’s unacceptable. What’s the point in offering appointment options?? Additionally, the guy who sits at the service desk in that department with the long pony tail and white hair is not very personable…at all. The only person I want to give a shoutout to is Wyatt, who was very kind and patient with me given the situation. I will not be returning to this location. More

Worked with a young man named Joseph. He was professional and courteous and friendly. Got everything done that needed done and they worked hard to get me out as fast as possible. He was professional and courteous and friendly. Got everything done that needed done and they worked hard to get me out as fast as possible. More

I brought my car in for service and was assisted by Matt. He did a wonderful job overseeing the repair! Additionally, I was in a surgical boot and he brought my car right to the door. He did a wonderful job overseeing the repair! Additionally, I was in a surgical boot and he brought my car right to the door. More