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South Pointe Honda

Tulsa, OK

4.7
1,243 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

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Showing 1,243 reviews

October 14, 2024

Initially, I was approved at another dealership. I wasn't feeling one hundred percent about buying my car there because they did not have the color I wanted, or heated seats in the Honda I wanted. More

by bmoone00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Davis
Oct 17, 2024 -

South Pointe Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Service was below expectations. Communication needs improvement. Will not use them again or recommend them More

by kenneth krepps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew 2 stars
Oct 18, 2024 -

South Pointe Honda responded

kenneth krepps, I appreciate you taking the time to inform me about your recent service experience and I deeply regret any inconvenience you may have encountered due to the lack of communication. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Erick Renteria General Manager erenteria@BobHowardAuto.com

October 13, 2024

Did everything I had asked then and completed the brake flush, transmission flush, and coolant flush. More

by johnson59451@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Oct 15, 2024 -

South Pointe Honda responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

Good dealership, very busy. Always busy and considerate of customers. Will do business with them again. More

by bshafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Oct 13, 2024 -

South Pointe Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2024

This dealership does not respect their patron’s time. Schedule an appointment. That doesn’t matter. I was told “the appointment is to speak with the service advisor not when your car will be serviced”. I More

by Mommommom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt tried his best but South Pointe’s scheduling system limits his ability to provide good service.
Oct 18, 2024 -

South Pointe Honda responded

Mommommom, We apologize for the extremely disappointing experience you had at our dealership. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. Thank you for considering our dealership. Erick Renteria General Manager erenteria@BobHowardAuto.com

October 11, 2024

Took my 2024 Honda in for its first service, and I was very pleased with the services at South Pointe Honda. I was in and out in about an hour. The service manager I worked with was helpful and knowledgea More

by paulajrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Powell
Oct 13, 2024 -

South Pointe Honda responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

The agent came out promptly and was courteous. Answered all questions. Good waiting area. Quiet. More

by cherylstevens0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 13, 2024 -

South Pointe Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Very friendly, professional and did the work within the time agreed upon. I have used them for all my car maintenance. More

by ghighberger53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Ralph Smallwood
Oct 13, 2024 -

South Pointe Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (918) 491-0100. We look forward to hearing from you.

October 07, 2024

My service tech Matthew was amazing. Southpoint needs to work on checking in. Had an appointment and still had to wait forever to get checked in. They need to lines. One for appointme More

by Billiedental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 10, 2024 -

South Pointe Honda responded

Billiedental, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria General Manager erenteria@BobHowardAuto.com

October 07, 2024

We had a great experience working with Ed. Best experience purchasing a car we’ve ever had. Very professional & friendly. More

by Mboullt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Smull
Oct 13, 2024 -

South Pointe Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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