South Pointe Honda

I haven’t had a lot of experience with the dealership, but I have with the service department. I didn’t have a very good experience yesterday with service department. I had a 1230 appointment arrived at but I have with the service department. I didn’t have a very good experience yesterday with service department. I had a 1230 appointment arrived at 12:15 checked in . By three. I did not hear tried to call the service person did not answer by text or call 330. I went to the service desk and lo and behold, my car was ready, check out memory for seat had been changed,,mirrors were out of kilter. I was not a happy camper. Check my service in the memory on the oil change was not changed. At 4:20 I receive an email saying my car was ready. Makes me wonder if I had not went to the service desk if I had had to wait till 420 to pick up my car I have had my car service there ever since I bought it in 2019 have been happy but yesterday was a bad experience. More

I recently visited South Point Honda for my new car's first oil change, and I was very pleased with the service. The staff was friendly, professional, and efficient. The waiting area was clean and comfor first oil change, and I was very pleased with the service. The staff was friendly, professional, and efficient. The waiting area was clean and comfortable, making the short wait pleasant. They explained everything clearly and didn’t try to upsell unnecessary services, which I appreciated. Overall, it was a smooth experience, and I would definitely recommend them for any car service needs. More

My check in was promptly and Wyatt was amazing. I told my friends how quickly the service was done and they should consider taking their cars there. Thank you Wyatt and South Pointe Honda for alway I told my friends how quickly the service was done and they should consider taking their cars there. Thank you Wyatt and South Pointe Honda for always giving me the best service.❤️ More

First class service, done well and quick. Pleased the new fluid level was exact. Two previous honda dealers who shall remain unnamed-- each overfilled. Thx--drb Pleased the new fluid level was exact. Two previous honda dealers who shall remain unnamed-- each overfilled. Thx--drb More

Great service every time I come. They are very trustworthy and always make me feel confident in their instruction and recommendations. They are very trustworthy and always make me feel confident in their instruction and recommendations. More

I had to go into the office to be greeted. I arrived at 3:13pm and was told it would be hour and 30 mins. I waited hour and 45 mins before I texted my advisor. No response. Walked over and a I arrived at 3:13pm and was told it would be hour and 30 mins. I waited hour and 45 mins before I texted my advisor. No response. Walked over and asked about my status. She claimed my car was up on rack and it would be another 30 mins, this was around 5pm. Needless to say, I left after 6pm. What did I get, an oil change and filters replaced. Almost 3 hours. I came back to this dealership after my previous visit went was seamless. Matthew who worked on my car was rude to me because, I was walking outside around and felt I was in his way even though he was not working on my car at the time. He should try sitting for hour and 45mins. That gets old real quick. Basically my car just sat there until, I said something. Allison was pleasant but I feel too many people behind their desk and not enough assisting to help. I try to take each vist with a grain of salt but sometimes you have to change. More

This is my second new car I’ve purchased from Southpointe. Feel like I am treated fairly with the price of new car as well as trade in. James was very helpful with information on the different Southpointe. Feel like I am treated fairly with the price of new car as well as trade in. James was very helpful with information on the different models and getting them ready to test drive. Appreciate that he is friendly and professional and I never felt he was trying to sell me on one thing or another. The dealership sends out great coupons for oil changes and other specials. More

Leased a new Honda Accord. Did most of the negotiating online and kept the paperwork time to a minimum. Did most of the negotiating online and kept the paperwork time to a minimum. More

South Point Honda is a great place to buy a new and used car Eli, my salesman was extremely patient and knowledgeable about The car I was purchasing and gave me lots of time to make up my mind no pressure n car Eli, my salesman was extremely patient and knowledgeable about The car I was purchasing and gave me lots of time to make up my mind no pressure no stress just lots of fun. Steve, the sales manager help me to get the price I wanted for the car. Thank you to both of them for making the experience fun More

I find them to be an outstanding dealership in customer service & service performance! I am thankful for their customer appreciation days.& savings they offer! service & service performance! I am thankful for their customer appreciation days.& savings they offer! More