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South Pointe Honda

Tulsa, OK

4.7
1,208 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

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Showing 1,208 reviews

February 05, 2025

I had a great experience today. Zach was outstanding and got me going on my way. More

by letha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 10, 2025 -

South Pointe Honda responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Made an appointment for the next day, got my car in within 15 minutes, and got it back quickly. Thanks Gabe! More

by miccomacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe in service
Feb 10, 2025 -

South Pointe Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Excellent customer service, waiting area, service, explanation of services needed, waiting area, coupon was appreciated for the oil change. More

by careyweddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Feb 10, 2025 -

South Pointe Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2025

This dealership was fantastic! Ed helped me secure a great deal on a new 2025 Honda Civic Sport Touring! Loved the overall experience this dealership brought and would definitely r More

by Spencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Smull
Feb 10, 2025 -

South Pointe Honda responded

Hi Spencer, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 04, 2025

The dealership is probably fine. The service department has nice folks in it but they are not great at getting things accomplished or communicating. It took me almost three months More

by sethpatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe, Rachel, Matt
Feb 10, 2025 -

South Pointe Honda responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria Service Manager erenteria@BobHowardAuto.com

February 04, 2025

I enjoyed a polite, concerned efficient experience! I Thank all the staff whom assisted me. More

by combs12.jkc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Feb 07, 2025 -

South Pointe Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

The dealership had very poor communication as to the repairs and the timing. Service reps kept changing which I found frustrating trying to communicate. The service manager would not call me. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Smallwood
Feb 07, 2025 -

South Pointe Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria General Manager erenteria@BobHowardAuto.com

February 03, 2025

Service department is inefficient. My car was done for an hour while I waited to receive my bill and keys. Waste of my time. More

by drrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 07, 2025 -

South Pointe Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria General Manager erenteria@BobHowardAuto.com

February 03, 2025

April in Service was great. The representative who scheduled was great. The scheduling process was BAD: The corporate owner, BlackRock, over-schedules customers, and Service has More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
April in Service was great.
Feb 06, 2025 -

South Pointe Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria General Manager erenteria@BobHowardAuto.com

February 01, 2025

South Pointe Honda performed Great service (200k valve adjustment) on my beloved Honda Civic. happy camper More

by tommy_poole2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buck, Ralph Smallwood
Feb 03, 2025 -

South Pointe Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Honda! We are always more than happy to assist you if anything else comes up. Take care!