South Pointe Honda

I received Excellent, helpful, timely customer service while I waited for my vehicle to receive a thorough review. while I waited for my vehicle to receive a thorough review. More

I had an absolutely amazing experience at South Pointe Honda, and I have to specifically recognize Lilian and Jeffrey in finance. From the moment I walked in with my son, Lilian treated us with so much Honda, and I have to specifically recognize Lilian and Jeffrey in finance. From the moment I walked in with my son, Lilian treated us with so much kindness and respect. She went above and beyond by personally taking me back to the mechanic shop so I could see the car I was interested in and even allowed me to speak directly with the mechanic. There was no filtering or sales pressure—just complete transparency. That meant a lot to me as a customer and especially as a mom. When they discovered an issue with the braking system, both Lilian and Jeffrey were completely upfront. They explained that the car wasn’t safe for me to drive home yet and insisted on getting it fixed first. Realistically, they could have handed me the keys and sent me on my way, but instead they chose honesty and safety. As a mother, their transparency about the brakes not being safe meant the world to me and my son. That level of integrity is rare in the car business, and I truly appreciated it. Jeffrey in finance also made the paperwork process incredibly easy and straightforward. No confusion, no pressure—just clear explanations and a smooth process. I have honestly never dealt with a more transparent dealership in my life. If you want to feel seen, heard, and not worry about getting taken advantage of, go see Lilian and Jeffrey at South Pointe Honda. They truly care about their customers. Thank you both for such a wonderful experience! More

As always, intake was efficient, effective, and friendly, Lindsey was very attentive to all of my instructions, and offered only suggestions that might improve my experience without “upselling”. The work was Lindsey was very attentive to all of my instructions, and offered only suggestions that might improve my experience without “upselling”. The work was completed in better than expected time, and the video-review was very informative. Thanks to all the team involved. More

Serviced my Honda CRV in a very professional and timely manner and gave me an evaluation without the pressure. manner and gave me an evaluation without the pressure. More

Dealership has excellent service department. Always work with me to get scheduled within my availability. Always work with me to get scheduled within my availability. More

Had an amazing time yesterday with South Point Honda had an oil change and some warranty work done, Lindsey is fantastic to work with highly recommend her for any service you need. Took a lot less time than an oil change and some warranty work done, Lindsey is fantastic to work with highly recommend her for any service you need. Took a lot less time than I thought it would. More

South Pointe Honda Service dept has had my business for nearly 20 years. Consistently good service and advisors. A bonus is the periodic specials on oil changes and other service procedures. nearly 20 years. Consistently good service and advisors. A bonus is the periodic specials on oil changes and other service procedures. More

The service team members are always kind and helpful. They are efficient and I love how I get amazing coupon offers via email. They are efficient and I love how I get amazing coupon offers via email. More

Fast, professional and friendly service. Clear explanation before starting working on the vehicle. I'll be back! Clear explanation before starting working on the vehicle. I'll be back! More

I’ve purchased many cars here over the years and have always used the service dept. they make it fast and easy. always used the service dept. they make it fast and easy. More