Back

South Pointe Honda

Tulsa, OK

4.7
1,167 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

Directions

By Type

Showing 1,167 reviews

November 05, 2024

Everything went better than expected. I was updated thruout the day and enjoyed the experience at South Pointe Honda More

by Kelly Burks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April srvc dept
Nov 07, 2024 -

South Pointe Honda responded

Hi Kelly, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2024

They didn't turn in paperwork for a recall that couldn't be fixed. They sent us out in a car that was unsafe to drive. Would not make it right and buy back the vehicle. Customer service at Honda wasn't any More

by tarzanhorsejake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt service manager
Nov 09, 2024 -

South Pointe Honda responded

Thank you for your feedback and for bringing this to my attention. I apologize that your recent experience was negative and frustrating. It sounds like there was some poor communication that should not have happened. I would appreciate the opportunity to learn more and work towards resolving this. Please contact me at your earliest convenience and I look forward to speaking with you soon.

November 04, 2024

I am very upset that it took over 5 hours for an oil change. Yes I didn’t have an appointment but it wasn’t that busy because of the bad weather. I was even more upset when I got up and seen my car out More

by Right2speakmymind1970
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Smallwood
Nov 06, 2024 -

South Pointe Honda responded

Thank you for bringing this to my attention. I am sorry to hear that your oil change took 5 hours to complete. We aim to provide the highest quality of service for our customers so this should not have happened. I would love to get the chance to learn more about your experience, can you please contact me at your earliest convenience. I look forward to speaking with you. Erick Renteria General Manager erenteria@BobHowardAuto.com

November 04, 2024

A pleasure doing business with this dealer. They diagnosed the problem and gave me a detailed explanation. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Nov 07, 2024 -

South Pointe Honda responded

Hi Max, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

The service staff is always professional, courteous, helpful and customer-friendly! I have only had positive experiences with them. More

by ajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Nov 07, 2024 -

South Pointe Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2024

Resolved issues with vehicle and had good options for tires. I'd been meaning to come for oil change since it had been a few months, as some text messages reminded me back in September from South Pointe More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Dixon, Chris Buck, Ralph Smallwood
Nov 05, 2024 -

South Pointe Honda responded

Hello Ryan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2024

Dealership was very good. Paul was great at explaining everything about the CRV. We have a lot more features than the old one. So he said he would help me with everything that More

by Barb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Hallock
Nov 04, 2024 -

South Pointe Honda responded

Hi Barb, thank you for your kind review; we are happy to pass along your comments to Paul here at South Pointe Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Bought our new vehicle here and was a great experience. We have had it in for service twice also and they were very accommodating. More

by Croberts8348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Nov 02, 2024 -

South Pointe Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

They were very good and very pleasant to be around I enjoyed going there and I would do it again More

by anderson.beverly19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Brook
Nov 02, 2024 -

South Pointe Honda responded

Hello., thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

I searched all over the web and went to five dealerships. South Pointe Honda was BY FAR the most helpful! Eli and Anthony were EXTREMELY helpful with meeting my car buying needs! Without them I don't know if More

by c.pepper791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Harwell, Eli Davis
Nov 02, 2024 -

South Pointe Honda responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

...
12
...