South Pointe Honda

Great service My name is Steve. I came in last Sat(10-11-14) to get my driver's side door lock fixed. Russell Donahue was my first point of contact. He found out th My name is Steve. I came in last Sat(10-11-14) to get my driver's side door lock fixed. Russell Donahue was my first point of contact. He found out the part was in stock and was able to set up an appointment that morning. Fast turn around. And he was a great customer service provider. Great experience all the way around. More

Eric helped me find my perfect Honda CRV! I went by South Pointe Honda to look at the CRV's. I met Eric Taylor. He listened to me and helped me find the CRV's they had on the lot that met my I went by South Pointe Honda to look at the CRV's. I met Eric Taylor. He listened to me and helped me find the CRV's they had on the lot that met my requirements. He was friendly and made me laugh. He answered all my questions and was never pushy. I was honest and let him know I was going to look at a competitor's options. I came back at 8;45pm the next night. I bought the CRV! Again, Eric was fun. He was easy to joke with and he made me feel relaxed. I didn't finish with all the paper work until late. Eric talked with me to find the best day for me to come in and learn about my new CRV. I came in the following Saturday and Eric went through how to use all the fancy things on my CRV. He never made me feel like I was using up too much of his time or like I was asking silly questions. I had an amazing experience with Eric and South Pointe Honda. More

Routine car maintenance I was checked in promptly by Erik Eldorado. I had my oil changed, tires rotated, and back brake pads replaced. He took great care of me and my car w I was checked in promptly by Erik Eldorado. I had my oil changed, tires rotated, and back brake pads replaced. He took great care of me and my car was completed in record time. Erik explained all the charges on my bill and I was on my way home. More

Always Nice ALWAYS nice when I bring my car in for an oil change. Rare in today's world; so very much appreciated - makes the day better. ALWAYS nice when I bring my car in for an oil change. Rare in today's world; so very much appreciated - makes the day better. More

Great Customer Service I came in looking at a used Dodge truck. The first night I came in all the salesman were tied up so the general manager of the dealership helped me un I came in looking at a used Dodge truck. The first night I came in all the salesman were tied up so the general manager of the dealership helped me until someone was available. David Ngo was the salesman that ended up helping me and was nothing shy of being extremely helpful. Buying a car usually is a hassle but Davids service made my experience really great. I was so pleased with his help I even asked for the used car manager to let him know how great of a job he did. I would for sure return to this lot again. More

Excellent Best experience I've ever had buying a car, they were upfront, honest, professional, and made buying my new accord a happy, exciting experience , no h Best experience I've ever had buying a car, they were upfront, honest, professional, and made buying my new accord a happy, exciting experience , no haggling, or BS. Did what they said they would from internet to day of signing on the dotted line. Will definitely recommend this dealership, & is where I will purchase my next car... AAAAA+++++ More

Outstanding Service Today I brought my Honda in to have its front brakes serviced. As it turned out they were in much worse shape than I'd suspected and both sets of pad Today I brought my Honda in to have its front brakes serviced. As it turned out they were in much worse shape than I'd suspected and both sets of pads needed to be replaced. I was hesitant to have the repair done only because I'm on a pretty tight budget, but Erik worked to save me money and seemed to genuinely care about helping me. I've spent a good portion of my career in Customer Service and experiences like this are what make people lifetime customers. He is a wonderful ambassador for your dealership. Even with the extra work I was still in and out in the time I was quoted. I'm thrilled with my experience today. Thanks again! More

Service I like that they stay open until 7:00 pm. I did an evening drp off and the car was completed early that next morning. The staff, Erik Eldorado, was ve I like that they stay open until 7:00 pm. I did an evening drp off and the car was completed early that next morning. The staff, Erik Eldorado, was very personable. More

it's very good I have to say it was an amazing experience, and I do enjoy the time when we buy the Honda at the South Pointe Honda. I have to say it was an amazing experience, and I do enjoy the time when we buy the Honda at the South Pointe Honda. More

Excellent Service at South Pointe Honda I had excellent service at South Pointe. It started with them allowing us to test drive the car on our own. I really hate the car buying experience a I had excellent service at South Pointe. It started with them allowing us to test drive the car on our own. I really hate the car buying experience and only buy about once a decade. So when I started the day, I knew I needed to drive at least 4 different vehicles and was not purchasing. The only one I knew that I should drive was a Honda. So we left it for last. By the time I got to South Pointe, I was frazzled and ready to just move to a city with a great transit system. There was no hard pressure to buy that day. I had narrowed it down to 3 cars. 2 of them were the Honda Accord, but 2 different colors. After I compared all the cars, I decided on a 2014 Accord. Jay was amazing in helping me get into this car. Highly recommend him and South Pointe. More