South Pointe Chrysler Jeep Dodge

WORST EXPERIENCE EVER!...over rated with 1 star!! They offered me $3500 less than NADA "trade in" value on a 1yr old BMW with 6200 total mi. (half of normal miles per year)....PRISTINE CONDITION! N They offered me $3500 less than NADA "trade in" value on a 1yr old BMW with 6200 total mi. (half of normal miles per year)....PRISTINE CONDITION! NOTE: (BMW of Tulsa...their sister company where I had bought the BMW from had the same exact car with 100 more miles listed for $8900 MORE than what they offered me for trade in). Then they wanted to add $2500 (which was the difference of what I owed and what they were offering me) to the price of the new car that I was interested in!!!....thus increasing their advertised price $2500 more!! (the car was only worth $26000 "to them" but I owed $28500....therefore they wanted me to finance the difference of $2500 on the new car loan. WHAT KIND OF COMMON SENSE DOES THAT MAKE??????) IN SUMMARY: They were not even willing to match NADA "trade-in" value ...not "retail" value on a like new BMW...garage kept. They were not willing to veer from their posted price on the sticker. To me.. if I was in business of selling cars I would make it a point to satisfy or even come close to satisfying my loyal customers .....I have bought more than my share of new cars here...5 new and 3 used in the past 15yrs. (kids, myself, my wife...etc.) I WILL NOT BUY A CAN OF OIL FROM THESE PEOPLE AGAIN!!.....loyalty means nothing......in addition, the manager even pointed out that he remembered me from 8mo. ago buying a new car!! More

Horrible!!! If I could put zero stars I would! I went to South Point during my recent vehicle search and will never go back there. I do not care if they had the last vehicle in town I would not buy I went to South Point during my recent vehicle search and will never go back there. I do not care if they had the last vehicle in town I would not buy it from there. The whole experience started by finding a vehicle online that they had listed as new with 1 mile and at a certain price. I went in to look at the vehicle and right off the bat the salesman made me feel like he was doing me a favor by being there. The vehicle had coke stains on the rear vents and there were crumbs on the floor in the backseat, the vehicle also had around 1,500 miles on it! No where near the 1 mile they had listed. I can understand some miles for test drives, etc. but 1,500 is ridiculous. The salesman acted annoyed when we asked about the stains and miles...come to find out the vehicle was the GM's wife's daily driver! The salesman tried to pull the whole "but it is a new car" but let's be honest, if it was someones daily driver...it is a used vehicle! We went inside to discuss pricing and the price was $3,000 higher than they had listed online. Again the salesman acted irritated by our questioning and left to talk to the sales manager. The sales manager wasn't much better as he tried to pressure us into buying something right then and there even though we already had not had a great experience from the beginning. Again, I don't care what vehicle they have or what price they have it for...I would never buy anything from these jerks! More

From the time I got on the lot till the time I left, I never felt I was under pressure to buy. Since I was looking for a used car, I was tactfully transferred over the pre-owned car department. Ritchie B never felt I was under pressure to buy. Since I was looking for a used car, I was tactfully transferred over the pre-owned car department. Ritchie Breaux, my salesman, was very helpful and worked hard to get a competitive loan. After the sale was completed I needed to drop my rent car off at the airport. Ritchie arranged someone (who was also very friendly)to follow me out to the airport and drive me back to the lot. Overall my car purchase experience was one of the smoothest and quickest I had in a long time. If I knew a friend that was in the market for a car I would recommend South Pointe Chrysler Jeep Dodge RAM. More

I always bring my Jeep to Southpointe for service. It is easy to make an appointment with them and they e-mail me reminders of the appointments. They have fast, friendly service and good prices. easy to make an appointment with them and they e-mail me reminders of the appointments. They have fast, friendly service and good prices. More