South Pointe Chrysler Jeep Dodge

Service center is crap I left my car overnight for 7o'clock appointment the next day. Husband called to check on vehicle at 12 left a message and no call back... Husband cal I left my car overnight for 7o'clock appointment the next day. Husband called to check on vehicle at 12 left a message and no call back... Husband called again at 3 and said they were just getting to it. I got home from work an hour later and called to check on it and Samara said technician hasn't even touched it... the lack of communication and care for the customer pissed me off I traveled 30miles to get my car back without even being looked at... so no eventhough my vehicle was purchased at this dealership I'll be finding a different place that cares for customer not leaving them without a car a full day with no word on what's going on with vehicle. More

Extremely thorough and courteous. Samara was extremely helpful and courteous in spite of the fact that my visit was on the day after the Christmas and New Year Holiday. Samara was extremely helpful and courteous in spite of the fact that my visit was on the day after the Christmas and New Year Holiday. More

Service experience Very friendly. Updated frequently on the status of my car. I will go back if and when my car needs work. I would recommend the service department. See Very friendly. Updated frequently on the status of my car. I will go back if and when my car needs work. I would recommend the service department. See Black Jack. More

Professional Wonderful South Pointe is a great dealer for this reason I purchased my car over there South Point is fantastic wonderful it is OK # 1 # 1 South Pointe is a great dealer for this reason I purchased my car over there South Point is fantastic wonderful it is OK # 1 # 1 More

Excellent experience at South Pointe We drove 2 hours (one-way) to buy the vehicle, so their deal was obviously a good one. The salesman (Rick) was friendly, knowledgeable very helpful an We drove 2 hours (one-way) to buy the vehicle, so their deal was obviously a good one. The salesman (Rick) was friendly, knowledgeable very helpful and not pushy. He was the type of salesman a person wants to deal with when buying a vehicle. A great experience. More

Stan Lewis service Great service. Quick check and service report and pricing very good always very friendly and courteous with questions to make sure all needs met to Great service. Quick check and service report and pricing very good always very friendly and courteous with questions to make sure all needs met to keep customers and vehicles serviced and happy More

Very poor!!! I made appt for 11am and dropped truck off for oil change, no one contacted me all day about it. I called 45 min till closing time and no one didn't t I made appt for 11am and dropped truck off for oil change, no one contacted me all day about it. I called 45 min till closing time and no one didn't touch my truck all day. When I picked it up I was told there way behind and they wasn't goin to get to my truck till the next day. I took my truck and will go somewhere else. More

Excellent buying experience Robert was very helpful, very professional and made the experience go very smoothly. He was very respectful of my time and focused on what I wanted in Robert was very helpful, very professional and made the experience go very smoothly. He was very respectful of my time and focused on what I wanted in a vehicle More

Tires and service In need of an oil change and spark plugs replacement some 4 months ago, South Pointe was chosen because of an advertisement with a coupon. Service was In need of an oil change and spark plugs replacement some 4 months ago, South Pointe was chosen because of an advertisement with a coupon. Service was excellent and price was fair. At the time, an estimate for tire replacement was given. Today, an appointment was scheduled for an oil change, but the tire estimate had changed - for the better. So, within 4 hours of making a call, the oil was changed, and the tires replaced and balanced. The cost was much better than expected. Very satisfied. More

Super Spoke with them on the phone, drove a 150 miles to get there, they made the deal even better when I arrived to purchase the vehicle Spoke with them on the phone, drove a 150 miles to get there, they made the deal even better when I arrived to purchase the vehicle More