South Pointe Chrysler Jeep Dodge

Excellent experience at South Pointe We drove 2 hours (one-way) to buy the vehicle, so their deal was obviously a good one. The salesman (Rick) was friendly, knowledgeable very helpful an We drove 2 hours (one-way) to buy the vehicle, so their deal was obviously a good one. The salesman (Rick) was friendly, knowledgeable very helpful and not pushy. He was the type of salesman a person wants to deal with when buying a vehicle. A great experience. More

Stan Lewis service Great service. Quick check and service report and pricing very good always very friendly and courteous with questions to make sure all needs met to Great service. Quick check and service report and pricing very good always very friendly and courteous with questions to make sure all needs met to keep customers and vehicles serviced and happy More

Very poor!!! I made appt for 11am and dropped truck off for oil change, no one contacted me all day about it. I called 45 min till closing time and no one didn't t I made appt for 11am and dropped truck off for oil change, no one contacted me all day about it. I called 45 min till closing time and no one didn't touch my truck all day. When I picked it up I was told there way behind and they wasn't goin to get to my truck till the next day. I took my truck and will go somewhere else. More

Excellent buying experience Robert was very helpful, very professional and made the experience go very smoothly. He was very respectful of my time and focused on what I wanted in Robert was very helpful, very professional and made the experience go very smoothly. He was very respectful of my time and focused on what I wanted in a vehicle More

Tires and service In need of an oil change and spark plugs replacement some 4 months ago, South Pointe was chosen because of an advertisement with a coupon. Service was In need of an oil change and spark plugs replacement some 4 months ago, South Pointe was chosen because of an advertisement with a coupon. Service was excellent and price was fair. At the time, an estimate for tire replacement was given. Today, an appointment was scheduled for an oil change, but the tire estimate had changed - for the better. So, within 4 hours of making a call, the oil was changed, and the tires replaced and balanced. The cost was much better than expected. Very satisfied. More

Super Spoke with them on the phone, drove a 150 miles to get there, they made the deal even better when I arrived to purchase the vehicle Spoke with them on the phone, drove a 150 miles to get there, they made the deal even better when I arrived to purchase the vehicle More

Professional, friendly and knowledgeable Best experience at a dealership yet! My sales person Paul was very knowledgeable, friendly and patient answering all my questions. I got a better tra Best experience at a dealership yet! My sales person Paul was very knowledgeable, friendly and patient answering all my questions. I got a better trade in value than expected and Mike (I believe the manager) worked with me to reach the best possible payment to fit my budget. Nathan in the finance area was helpful and patient in explaining everything. Hands down the best experience I’ve had yet! More

Exorbitant cost for oil change. Took my 2015 Eco Diesel in for a recall notice and asked them to change the oil as well. When I picked up my truck the bill was $181.27. Almost 200 Took my 2015 Eco Diesel in for a recall notice and asked them to change the oil as well. When I picked up my truck the bill was $181.27. Almost 200 dollars just to change the oil. Same service at JiffyLube is $120.40. Southpoint is more than 50% higher than Market driven rates.l I CANNOT RECOMMEND southpoibt for anything. More

Great experience There couldn't have been a better experience in buying a new truck. This is my second purchase in two years and they have both been 5 stars There couldn't have been a better experience in buying a new truck. This is my second purchase in two years and they have both been 5 stars More

Excellent Service Went in for an oil change and tire rotation. Was told it would be a 30-45 minute wait. I went to breakfast and when I got back, 40 minutes later, they Went in for an oil change and tire rotation. Was told it would be a 30-45 minute wait. I went to breakfast and when I got back, 40 minutes later, they were calling my name when I walked through the door. Even applied a discount to the oil change without asking. Very clean waiting area, didn't spend much time there though, and friendly staff. More