South Pointe Chrysler Jeep Dodge

Very patient and did not pressure us to buy Rik was very respectful of our time and our needs. We found a car we liked on TrueCar and Rik got back to us within a day. He had the Hyundai Sante Rik was very respectful of our time and our needs. We found a car we liked on TrueCar and Rik got back to us within a day. He had the Hyundai Sante Fe we were interested in pulled up and ready to go when we got there. We looked at the car, he walked us through the features, we test drove it,and had some more good discussions about that SUV versus some other similar vehicles. We thought we might go check out another model ( at a different dealer) to test drive before making a final decision, and Rik got us a nice print out of the price, dealer fees, his card, and carfax report to look over with no pressure or hurry to even buy the car that day. After a stressful experience earlier that day with another dealer who kept trying to strong arm us into buying a car we really appreciated that and how upfront he was with all of our questions on the remaining factory warranty. His knowledge and professionalism totally won us over and we decided we wanted to buy that car right then and there and not bother looking elsewhere to do business. No weird head games, no crazy negotiations, just here is the price, here is the TTL, and our available USAA discount. Simple, easy to understand. Richie over in finance was also amazing, we really loved being able to see all the additional warranties and services on that giant iPad where we could clearly see the costs, loan terms, options/details, and ask questions about all the services. Our 14 year old was in the office with us and even she was impressed that she could understand the conversation and what we were getting with the car. I feel the pricing was transparent, we were getting a great deal, and Richie was even able to find a loan with a better interest rate than the pre-approved offers we had in advance. Night and day difference between South Pointe CJDR and that other dealer! We will be back in the future when its time to replace our other vehicle or purchase a car for our kids. That was by far the smoothest car buying experience we've ever had. More

High prices and make people pay right here rags and bolts Why should we pay for your hand cleaner bolts and rags and stuff. Everyone else pays for there work supplys.. Why the he'll should I pay you. If I nee Why should we pay for your hand cleaner bolts and rags and stuff. Everyone else pays for there work supplys.. Why the he'll should I pay you. If I need this at the time you would of not got my work... More

Very accommodating We will definitely use this dealership again, we purchased 2 new vehicles in the past plus a 2014 Dodge Ram truck. The person we signed papers was ve We will definitely use this dealership again, we purchased 2 new vehicles in the past plus a 2014 Dodge Ram truck. The person we signed papers was very professional. More

Truck purchase This was our first time buying a vehicle at a dealership and we ended up working with Kay Rosdahl, she took the time to explain everything to us, Very This was our first time buying a vehicle at a dealership and we ended up working with Kay Rosdahl, she took the time to explain everything to us, Very pleased with our experience there. More

Service center is crap I left my car overnight for 7o'clock appointment the next day. Husband called to check on vehicle at 12 left a message and no call back... Husband cal I left my car overnight for 7o'clock appointment the next day. Husband called to check on vehicle at 12 left a message and no call back... Husband called again at 3 and said they were just getting to it. I got home from work an hour later and called to check on it and Samara said technician hasn't even touched it... the lack of communication and care for the customer pissed me off I traveled 30miles to get my car back without even being looked at... so no eventhough my vehicle was purchased at this dealership I'll be finding a different place that cares for customer not leaving them without a car a full day with no word on what's going on with vehicle. More

Extremely thorough and courteous. Samara was extremely helpful and courteous in spite of the fact that my visit was on the day after the Christmas and New Year Holiday. Samara was extremely helpful and courteous in spite of the fact that my visit was on the day after the Christmas and New Year Holiday. More

Service experience Very friendly. Updated frequently on the status of my car. I will go back if and when my car needs work. I would recommend the service department. See Very friendly. Updated frequently on the status of my car. I will go back if and when my car needs work. I would recommend the service department. See Black Jack. More

Professional Wonderful South Pointe is a great dealer for this reason I purchased my car over there South Point is fantastic wonderful it is OK # 1 # 1 South Pointe is a great dealer for this reason I purchased my car over there South Point is fantastic wonderful it is OK # 1 # 1 More

Excellent experience at South Pointe We drove 2 hours (one-way) to buy the vehicle, so their deal was obviously a good one. The salesman (Rick) was friendly, knowledgeable very helpful an We drove 2 hours (one-way) to buy the vehicle, so their deal was obviously a good one. The salesman (Rick) was friendly, knowledgeable very helpful and not pushy. He was the type of salesman a person wants to deal with when buying a vehicle. A great experience. More

Stan Lewis service Great service. Quick check and service report and pricing very good always very friendly and courteous with questions to make sure all needs met to Great service. Quick check and service report and pricing very good always very friendly and courteous with questions to make sure all needs met to keep customers and vehicles serviced and happy More