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South Pointe Chrysler Jeep Dodge

Tulsa, OK

Overview
Reviews
Vehicles
4.7
474 Reviews
Call Dealership (918) 770-0985

9240 South Memorial Drive

Tulsa, OK

74133

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Showing 474 reviews

November 29, 2023

Good service & informative . Clean waiting area and very polite staff. I like that they wash your car after service. More

by Mbush64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Harvey
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Dec 01, 2023 -

South Pointe Chrysler Jeep Dodge responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

Don't really consider the time for the online appointments and not very good customer attention More

by fernevarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
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November 22, 2023

Frank is the man - 1st class service- honest and up front - appreciate his hard work - he needs a raise More

by JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 29, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's fantastic to hear that you had a great experience and that Frank provided first class assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

All the people that I have come in contact with have been very helpful especially Frank Bernabe. I am very confident that I can trust them 100%. And I would recommend them to anyone. More

by davida74445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bernabe
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Nov 29, 2023 -

South Pointe Chrysler Jeep Dodge responded

That's wonderful to hear about your positive interactions, especially with Frank! Feeling confident and trusting the team with your car is crucial, and it's great that they've earned your recommendation based on their helpfulness and reliability. Thank you for your business!

November 19, 2023

There’s always a long wait. It takes several days to get anything done. It took five days for them to install a new alternator and battery. No one answers the phone at the servi More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bayleigh
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Nov 22, 2023 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

South Pointe Chrysler Jeep Dodge responded

Thank you for bringing this to my attention. I apologize for the extended wait times you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at jwmoore@BobHowardAuto.com. I look forward to speaking with you. Jay Moore General Manager| South Pointe CJDR jwmoore@BobHowardAuto.com

Nov 27, 2023 -

Unhappy responded

They never have a loaner to give you while other car dealerships give loaners. I have 2 friends that have a Toyota and a Mazda CR-V that get loaners and another one that has a Lexus that always gets a loaner. Then it took 5 trips to your dealer to find an oil leak after I had a new oil pan and a water pump installed. It kept leaking oil. I really can’t wait to get rid of this Jeep. And I won’t buy another one even though this is my 3rd Jeep.

November 17, 2023

Honored the advertised price. Most dealers try the bait and switch or say not everyone qualifies More

by Satisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James k, sean
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Nov 21, 2023 -

South Pointe Chrysler Jeep Dodge responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Everybody was very friendly and helpful Baylee was great and everything got take. Care of More

by Fatdaddyspubgrille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bayleigh
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Nov 16, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's fantastic to hear that you had a great experience and that Baylee provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Katlyn was certainly the highlight of my day. Very professional,and she is very customer friendly More

by terry.tuggle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn
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Nov 11, 2023 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your kind words for our staff, we appreciate it!

November 04, 2023

Went in for an oil change and they took the time to fully inspect my car. Friendly service, knowledgeable staff and mechanics. More

by shawjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Howell
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Nov 07, 2023 -

South Pointe Chrysler Jeep Dodge responded

We are thrilled to hear that you had a friendly knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

I've been dealing with this dealership for 15 years and they are always on their game and my adviser is ALWAYS Blackjack Fiero and I've never had better customer service. More

by SHOTGUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blackjack Fiero Adviser, Justin Technician
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Nov 04, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's truly impressive to have a 15-year relationship with South Pointe Chrysler Dodge Jeep Ram, and it's a testament to the consistent and outstanding service we provide. Having an advisor like Blackjack Fiero who consistently delivers exceptional customer service is a valuable asset. Loyalty to a dealership can be built on such positive and long-lasting relationships. Enjoy your continued relationship with us!

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