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South Pointe Chrysler Jeep Dodge

Tulsa, OK

4.6
472 Reviews

9240 South Memorial Drive

Tulsa, OK

74133

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Showing 472 reviews

March 29, 2024

We originally went to another dealership and were given a quote for nearly $3600 for repairs. We called South Pointe and spoke with Frank. Frank gave us a second quote for a significant savings. We dropped t More

by BG2548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bernabe
Apr 04, 2024 -

South Pointe Chrysler Jeep Dodge responded

Thank you for sharing your experience with South Pointe Chrysler Dodge Jeep Ram! We're glad that Frank was able to provide you with a significantly lower quote for repairs compared to the other dealership. It's fantastic that you had a quick turnaround time and that the AC is now blowing cold again. We're delighted that you're happy with the reasonably priced repairs and that the price difference was beneficial for you. We appreciate your feedback and look forward to serving you again!

March 28, 2024

No hard pressure to perform services. Recommendations are spot on. However, I rated it four stars because of the wait to perform services. I had an oil change with tire rotation and align More

by henrib5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 04, 2024 -

South Pointe Chrysler Jeep Dodge responded

Thank you for sharing your feedback with us. We're glad to hear that you found our recommendations helpful and that there was no hard pressure to perform services. However, we apologize for the longer-than-expected wait time for your oil change, tire rotation, and alignment. We understand your frustration and will work to improve our communication about completion times in the future.

March 28, 2024

The staff was friendly and accommodating. Facility was clean and fresh. The service was great and quick. Will return for future service work. More

by rickbruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 04, 2024 -

South Pointe Chrysler Jeep Dodge responded

We are thrilled to hear that you had a great and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Brought jeep in for service on a Saturday with several problems. They worked on it all day and I got it back Monday morning. Super happy with how fast it was done! More

by Megarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Mar 29, 2024 -

South Pointe Chrysler Jeep Dodge responded

That's fantastic! We're glad we could address the issues with your Jeep quickly and efficiently. If you ever need further service or have any questions, feel free to reach out. We're here to help keep your vehicle running smoothly!

March 25, 2024

My experience at Southpointe has always always been very excellent and professional. I have never had to take my cars back because they messed something up. I certainly would recommend this service depart More

by rkwags2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baleigh, Jordan, Chris, George
Mar 29, 2024 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your feedback about your experiences at South Pointe Chrysler Dodge Jeep Ram's service department. We're thrilled to hear that you consistently receive excellent and professional service without any issues requiring return visits. Your recommendation means a lot to us, and we appreciate your trust in our team.

March 24, 2024

Service work done correct and in a timely fashion price was fair and reasonable Thank you More

by mkennedyreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Lamb
Mar 26, 2024 -

South Pointe Chrysler Jeep Dodge responded

We are glad to hear that your service work was done correctly and in a timely fashion and that you found the price fair and reasonable. Thank you for your business!

March 24, 2024

I am a single-mama and I was treated with respect and given every possible opportunity to save money on the work needed. I really appreciate all their help! More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 30, 2024 -

South Pointe Chrysler Jeep Dodge responded

It's great to hear that you had a positive experience and felt respected during your visit to our dealership. We appreciate your business!

March 20, 2024

I scheduled an appointment to have my HVAC condenser, compressor and lines replaced. To have the oil pan gasket replaced. Also, to have the cars programs re-flashed/programmed. Almost 5 full business day More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levi and Service Manager
Mar 22, 2024 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 10, 2024 -

South Pointe Chrysler Jeep Dodge responded

Thank you for bringing this to my attention. I apologize that your recent experience with service was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jay Moore General Manager jwmoore@BobHowardAuto.com

March 19, 2024

We are a fleet accountant and Blackjack in service is one of the very best we have ever had! Communication is great and understands out needs. I would highly recommend this dealership because of him. More

by Enterpriseguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blackjack
Mar 22, 2024 -

South Pointe Chrysler Jeep Dodge responded

Thank you for sharing your experience with Blackjack in service! We're delighted to hear that he provided you with excellent communication and understood your needs as a fleet accountant. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service for all your fleet needs.

March 18, 2024

Everyone is very friendly, helpful, and easy to work with. They were very quick getting my service and oil change. I’ve never had anything but great experiences here! Highly recommend More

by Haydenj27
Recommend Dealer
Yes
Employees Worked With
Baleigh
Mar 21, 2024 -

South Pointe Chrysler Jeep Dodge responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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