
South Pointe Chrysler Jeep Dodge
Tulsa, OK
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I had a 7:30 AM appointment for a full synthetic oil change. it took over 4 hours for an oil change that should take less than an hour when an appointment is scheduled. Upon receiving my paperwork I rea change. it took over 4 hours for an oil change that should take less than an hour when an appointment is scheduled. Upon receiving my paperwork I realized I received a standard oil change and not the services I requested. I was bothered by this but didn't say anything as I was charged the lesser price and after 4 hours I didn't have time to wait around for the services I requested. After leaving I received a call that the tech didnt not put my wheel lock back in my truck so I had to drive back to the dealership to pick it up. At this time I brought my concerns to my advisor Chris and he completely blew them off and just told me to have a good day. With service like that I will not be going back or buying another vehicle from this dealership. I can't recommend them to anyone else either More
Another quick service visit for oil change and tire rotation with Service Advisor Frank Bernabe, who takes excellent care of his customers. I always appreciate his thoughtfulness. rotation with Service Advisor Frank Bernabe, who takes excellent care of his customers. I always appreciate his thoughtfulness. More
The service department took great care of me on my last visit. It was very convenient. They had coupons available for the services I needed which saved a lot of money. I will be back! visit. It was very convenient. They had coupons available for the services I needed which saved a lot of money. I will be back! More