South Pointe Chrysler Jeep Dodge

Everyone one was nice. Let me know about a recall on my jeep. Got my oil change done in a reasonable time Let me know about a recall on my jeep. Got my oil change done in a reasonable time More

South Pointe comes through again! I took my 2020 Ram to them for the 67.5k service and not only did they complete the work ahead of schedule but for less $$$ than there quote. They I took my 2020 Ram to them for the 67.5k service and not only did they complete the work ahead of schedule but for less $$$ than there quote. They also got a pro rated rebates for me on the Goodyear tires that did not live up to the 60k warranty. Great job! More

Tommy assisted me and was extremely helpful through out the process! He kept me informed of every step of the process and make this a seamless experience the process! He kept me informed of every step of the process and make this a seamless experience More

In the past I have avoided dealers to perform my truck repair. Besides paying more, I have found it difficult for them to do the work I desire without a sales pitch on doing so much more. My experience repair. Besides paying more, I have found it difficult for them to do the work I desire without a sales pitch on doing so much more. My experience at South Pointe was exceptional. Although they are terribly busy and found it necessary to leave my truck, Tommy, the service representative, was in constant contact (via texting which is preferable to me) with me. When it came time to make a decision with regards to selecting the services I required, I received a 90 second video showing the deteriorating condition of different and related areas of my truck that needed attention. In addition to the video, I received a yes/no prompt for each suggested service and the net cost to perform each. I selected to move ahead with 7 of the 8 services knowing how much each would cost and not having to address a service representative directly. The 8th service exceeded my budget and will have to wait. As a result of this experience I intend to return to South Pointe and use them for future service repair. South Point and my service representative, Tommy Mooreland, restored my faith when working with a dealer to service my repairs. As I shared, Tommy and South Pointe restored my faith in dealer service repair. Sincerely, Jim Somers More

The service was great. Ash was very courteous and helpful. Even gave me a quote for a special they were running on tires when I told her we were going to be changing them Ash was very courteous and helpful. Even gave me a quote for a special they were running on tires when I told her we were going to be changing them soon. More

The South Pointe Jeep service department always does a great job and is very professional! great job and is very professional! More

Mr. Frank Bernabe definitely deserves a round of praise for all he does for the service center's customers-he ensures all services and repairs are performed promptly and efficiently. Thank You Very Much f for all he does for the service center's customers-he ensures all services and repairs are performed promptly and efficiently. Thank You Very Much for all you do Frank - MUCH APPRECIATED! More

Tommy Mooreland was my service advisor on getting some maintenance and warranty work done. Tommy did a great job communicating and getting the work done quickly! maintenance and warranty work done. Tommy did a great job communicating and getting the work done quickly! More

I’ve experienced rational pricing, talented technicians and positive diagnoses along with practical triage from the front desk. Frank is remarkable. All this goes on with integrity. and positive diagnoses along with practical triage from the front desk. Frank is remarkable. All this goes on with integrity. More

Great service techs Rob and Zach and great service Advisor Frank! Very thorough and professional Advisor Frank! Very thorough and professional More