South Pointe Chrysler Jeep Dodge
Tulsa, OK
Filter Reviews by Keyword
By Type
Showing 467 reviews
Great customer service excellent communication good job as always I had taken my jeep to a different place because it was convenient and of course Southpoint jumps in and fixes what they didn’t do right th as always I had taken my jeep to a different place because it was convenient and of course Southpoint jumps in and fixes what they didn’t do right thank you very much for your help More
I appreciate the professionalism and efficiency of working with my service advisor Frank Bernabe. With his help, maintaining my Ram 1500 has been a stress free and straight forward process. I'm lookin working with my service advisor Frank Bernabe. With his help, maintaining my Ram 1500 has been a stress free and straight forward process. I'm looking forward to many more years on the road with my truck: Thanks Frank! More
First time going to the dealership but I will definitely be returning! Tommy was very informative and kept me up to date on everything while my car was getting an oil change. be returning! Tommy was very informative and kept me up to date on everything while my car was getting an oil change. More
Dropped off my truck at the service for the first time for a couple recall notices. Dropped off around 12:30 and was not greeted in the service lane so I had to go into the office. After getting ignored b for a couple recall notices. Dropped off around 12:30 and was not greeted in the service lane so I had to go into the office. After getting ignored by a couple people for a few minutes someone finally asked me what I needed. While I was leaving, I noticed they were closing early at 5:00 pm. At 4:15 I hadn't heard from them so I texted asking if it would be ready before 5 so I could get it picked up before they closed. No response. I then called at 4:40 and asked the same question. They informed me they were open until 7:00 pm but would transfer me to my service advisor for an update. The phone rang and rang with no answer and no voicemail. I tried at 6:10 and was told the same thing, that they close at 7:00 pm. Was transferred over to nothing but more ringing. Decided to drive down there and at 6:40 I pulled in front of the service center to nothing but a black building because they closed at 5. I had to go to the sales manager to get a status update only to find out my truck was ready a few minutes after 2:30 with absolutely no notification. Absolutely horrible service. More
Tommy was a great service rep! , We really appreciate the fantastic customer service. Would definitely recommend taking your vehicle here , We really appreciate the fantastic customer service. Would definitely recommend taking your vehicle here More