South Pointe Chevrolet

Their customer service was subpar I listed the issues I needed resolved and a lot of the workers were good and at first Chandler was ok even tho he kinda dismissed what I said. When I returned the oil chan needed resolved and a lot of the workers were good and at first Chandler was ok even tho he kinda dismissed what I said. When I returned the oil change was the only thing done and told I had to wait for a part. That's not the problem when I asked about one of the issues he said oh you wanted that fixed I just thought you were complaining about it . Not a good customer service point I had to miss out of work to not be fully taken care. I was disappointed that I was basically waved off and I messaged him to fix the issue prior to coming back to pick up my car and had no reply. The other employees made me feel welcome he made it sound like I was a burden. I picked this place because my normal spot is an hour away More

Overall good service. Only feedback would be that I had to clean oil that had spilled on the engine cover. Only feedback would be that I had to clean oil that had spilled on the engine cover. More

Hailey my service writer kept me well informed of all repairs and when to expect completion of my vehicle. She was very professional and friendly. I trust South Point with any automotive maintenance repairs and when to expect completion of my vehicle. She was very professional and friendly. I trust South Point with any automotive maintenance I will require in the future. I highly recommend South Point Chevrolet More

Had a great experience at south point Chevrolet! The customer service is amazing and they are always fast with their services! The customer service is amazing and they are always fast with their services! More

I showed up without an appointment today for an oil change and tire rotation for one of my cars. The job was finished and I was on my way in less than 45 minutes! Jody the service advisor, the new fema change and tire rotation for one of my cars. The job was finished and I was on my way in less than 45 minutes! Jody the service advisor, the new female service manager, and Cliff the top manager always get my cars fixed right the first time for a good price!! More

Everything was so good and Mery helped us and she was very helpful and positive very helpful and positive More

They were great! Very friendly and helped answer any questions I had.will definitely go back Very friendly and helped answer any questions I had.will definitely go back More

I would recommend this dealer for anyone to go to they are excellent after sale. Excellent service team very courteous. They treat you like a human being and not just another dollars in their pocket. I an are excellent after sale. Excellent service team very courteous. They treat you like a human being and not just another dollars in their pocket. I and my family will be a life long customer at this dealership as long as they continue the dignity and respect that they offer now. More

I visited about a month before my purchase. My sales rep heard what I really wanted and when that came available he reached out and it was exactly what I wanted and a great price. I could not b My sales rep heard what I really wanted and when that came available he reached out and it was exactly what I wanted and a great price. I could not be happier. More

First off, I want to say that the shuttle ride was very comfortable and super helpful, especially since I had to get to work and my car needed repairs. They got my car fixed pretty quickly, and it’s runnin comfortable and super helpful, especially since I had to get to work and my car needed repairs. They got my car fixed pretty quickly, and it’s running a bit better now. However, when I started it up this morning, I noticed a whining sound. I checked the oil and saw it was two quarts low. Since the issue I brought it in for was the oil pressure sensor, I’m not sure how they replaced that without checking the oil level. Or if they did check it why it was not mentioned to me. Other than that, the customer service was great. More