South Pointe Chevrolet

We took our car in to have the recalled Takata airbag replaced. On the way there, I noticed the Check Engine light come on. I left the car with Nick, who later gave me the bad news that the Thermal Sen replaced. On the way there, I noticed the Check Engine light come on. I left the car with Nick, who later gave me the bad news that the Thermal Sensor was bad. Nick explained the situation to me, and although the repair was pretty costly, I appreciated his kind demeanor when talking with me. Nick is an effective asset to South Pointe and I will ask for him next time we have issues with our car. They resolved the issue with the airbag and replaced the Thermal Sensor....but, they weren't finished.....When I went to pick up my car, I found they had washed and wiped it down! It was beautiful! Now that was service and definitely brought a smile to my face! Thanks Nick and South Pointe! More

Leaving reviews on everyone of these. Main one starts on Google, straight lied to me about service details, said only 2 to 4 hrs but when I got there they claimed not to off same day serv Main one starts on Google, straight lied to me about service details, said only 2 to 4 hrs but when I got there they claimed not to off same day service, was told they offered Uber within a certain radius and got there and they said oh, that's honda not us. Completely ignored me as I walked up till I made to one of the managers office then someone stepped in. Last chevy I will ever own More

Extremely poor communication, did not return phone calls for two days. Made promises and didn’t keep them. I’ll be taking my service to a different dealership. for two days. Made promises and didn’t keep them. I’ll be taking my service to a different dealership. More

Mackenzie is perhaps the most efficient and kind service writer I’ve ever dealt with. writer I’ve ever dealt with. More

No appointment, still drove in to get an oil change, was in & out in about an hour. Thank you in & out in about an hour. Thank you More

The dealership was extremely courteous and quicker to han promised. The waiting area was clean and well kept. promised. The waiting area was clean and well kept. More

The whole staff from the service porter to the service advisor are all very knowledgeable and friendly folks. I will only take my car to South Pointe Chevrolet. Great service from start to finish. advisor are all very knowledgeable and friendly folks. I will only take my car to South Pointe Chevrolet. Great service from start to finish. More

They were ready for my appointment and is completed faster than what I was expecting. Very pleased overall! faster than what I was expecting. Very pleased overall! More

Bad service, two weeks to do a two day job, service tec would not answer my calls or text, finally had to get with service manager to get job done, felt totally disrespected. would not answer my calls or text, finally had to get with service manager to get job done, felt totally disrespected. More

Salesperson Mary gets a 5/5 stars, but the finance guy Matthew gets 0/5 Matthew gets 0/5 More