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South Pointe Chevrolet

Tulsa, OK

4.6
282 Reviews

9146 S Memorial Dr

Tulsa, OK

74133

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Showing 282 reviews

December 19, 2024

the service department was absolutely wonderful! They were kind, patient, helpful, and very timely! I enjoyed getting to snack on fresh doughnuts and coffee while waiting and having access to chargi More

by mccainkristin626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Dec 21, 2024 -

South Pointe Chevrolet responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2024

Fast and easy and friendly and took vehicle over to be cleaned at our request More

by juliemercado65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Dec 20, 2024 -

South Pointe Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

The service department is, by far, the worst. My check engine light came on and the service techs needed more time to figure out the codes the were coming up. I was originally told a 1-2 week wai More

by mrich2413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 14, 2024 -

South Pointe Chevrolet responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to lack of communication. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Chris Gilmore General Manager cgilmore@group1auto.com

December 13, 2024

Was in and out in less than an hour For my oil change. Thought I needed a new engine filter and they could have sold me one easily. However they looked at my current one and said it looked new! More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
Dec 15, 2024 -

South Pointe Chevrolet responded

Hi Tyler, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

We had a great experience. Austin Correa our salesman was very knowledgeable and professional. Everyone there was kind and no one was pushy. More

by shawnmarie68.sv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Correa
Dec 13, 2024 -

South Pointe Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Austin Correa and the team here at South Pointe Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2024

The entire staff that I have dealt with were extremely nice, I was offered a fair amount for my trade in. Will recommend Southpointe to anyone More

by dongeorge5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Daehling
Dec 12, 2024 -

South Pointe Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

No urgency, no communication, set an appointment for vehicle. It didn’t get looked at till late the 2nd day and couldn’t get answer till the very end of day 3. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Dec 08, 2024 -

South Pointe Chevrolet responded

I apologize that you experienced having your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Jay Moore General Manager jwmoore@BobHowardAuto.com

December 06, 2024

Great fast service. Communication was very good throughout the entire repair process keeping me informed of the diagnosis More

by ghampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Nick , Digital AirStrike
Dec 12, 2024 -

South Pointe Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Mackenzie in service did a great job . Communicated regularly. Shuttle draws great ambassador . I can’t remember his name , sorry. More

by Fanman4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Dec 08, 2024 -

South Pointe Chevrolet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 03, 2024

Went for oil change and tires rotated and why they DIDN'T PUT AIR IN MY TIRES. I have two at 31lbs and the other two are at 33lbs😒 all should be at 35lbs More

by tfrancis7608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Dec 20, 2024 -

South Pointe Chevrolet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 469-5222 at your earliest convenience to discuss how we can turn your experience into a positive one.

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