South Pointe Chevrolet
Tulsa, OK
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AWSOME experience! !! Josiah, John and Shannon were wonderful. I felt like they truly wanted to fulfill my wishes and wants. No hassle, didn’t have wait all day to nego !! Josiah, John and Shannon were wonderful. I felt like they truly wanted to fulfill my wishes and wants. No hassle, didn’t have wait all day to negotiate or fill out paperwork. More
Tried to make appointment in their Page, chat with an associate for half an hour give her all my information, that she asked. At the end she said her team will call me back. 3 days later, am still waitin associate for half an hour give her all my information, that she asked. At the end she said her team will call me back. 3 days later, am still waiting for someone to call me. More
The service tech did a thorough inspection of the car after the oil change and found a couple of items that need to be addressed. One that isn’t an emergency and one that should be taken care of sooner. after the oil change and found a couple of items that need to be addressed. One that isn’t an emergency and one that should be taken care of sooner. They also showed me the video of the brake pads and that they are still in great shape after 72,000 miles. They checked the tire tread depth too and the tires are still doing well with the same mileage. They didn’t try to oversell and were very honest. More
They are professional and take care of me. Jody is great. He helps me and explains what needs to be done. He knowledgeable and friendly as is everyone else I’ve met. I have bought and have Jody is great. He helps me and explains what needs to be done. He knowledgeable and friendly as is everyone else I’ve met. I have bought and have had my cars serviced here for more than twenty years. The service department and salespeople are courteous and I plan on continuing doing business here for my car purchases and service so keep Jody. More
Service level unacceptable, vehicle still has issues, $3100 paid, 14 hours of labor took 1 week. Service manager cliff was very engaged in customer service. Warranty that was paid for by CHEVY “mopar “ w $3100 paid, 14 hours of labor took 1 week. Service manager cliff was very engaged in customer service. Warranty that was paid for by CHEVY “mopar “ was absolutely horrible! I will be contacting the BBB to assist me with these issues. Multiple customers having issues on my visit to pick up my vehicle. Will not recommend south point in the future. I was told by multiple associates that the have several customers they are dealing with and it almost felt like an excuse behind the service I received.. $3100 is a lot of money for me, and all I wanted was my transportation to be fixed even though the warranty I purchased declined the coverage due to 2 bolts missing. I have no control over that! I purchased a drive train warranty and 2 bolts worked their way out of a differential and they decline the coverage. All in all, I will not be returning my vehicle to SOUTH POINT CHEVROLET. And like I said before, I have all the intention on filing a claim with the BBB and the general manager of this facility. More
We were given information on vehicle that brought us to the decision of going forward in telling us that it came with extra coverage and that it was a certified vehicle ...come to find when we are signing the decision of going forward in telling us that it came with extra coverage and that it was a certified vehicle ...come to find when we are signing paperwork that the saling points didn't match. It was disappointing. Also we requested for vehicle to be detailed and they did wash the vehicle but it looked rushed and the inside still looked like it had not been touched again disappointed. They did give a break on extended coverage but that was to cover the mix up. They really missed an opportunity because two weeks later we purchased our second vehicle with Don Carlton Honda for a lower interest rate and free car wash and oil changes. We paid the same sticker price...why so different? We will take our business Don Carlton Honda on the next vehicle purchase. More
They were very fast with my oil change and tire rotation. This is a very reliable and efficient place to get maintenance done on your vehicle. This is a very reliable and efficient place to get maintenance done on your vehicle. More