South Point Hyundai

Sam E. Helped me get my new Elantra and made it hassle free! Was patient with me making sure I was making the best choice for myself! He keeps it real and makes sure you feel comfortable the whole time! free! Was patient with me making sure I was making the best choice for myself! He keeps it real and makes sure you feel comfortable the whole time! More

Shawn and Sam took great care of us. The entire experience was great. No hassle, professional, and courteous. We could not have been more pleased with our purchase. experience was great. No hassle, professional, and courteous. We could not have been more pleased with our purchase. More

After looking at cars online and calling dealerships around the area only to hear that they were selling out of Rav 4s, I decided to go directly to this dealership and see if they still had one I saw on around the area only to hear that they were selling out of Rav 4s, I decided to go directly to this dealership and see if they still had one I saw online in stock. We walked in without an appointment and were lucky to be greeted by Shawn Hamze, who went above and beyond in helping us. He was patient and answered all of our questions, was fast and efficient in pulling the car up, test-driving, and getting all paperwork in order. The staff was very friendly and I feel like this car was a great deal compared to other prices online. 10/10, a wonderful sales experience with Shawn! More

Mr. Bubba Mitchell was AMAZING!!! We received top shelf treatment from start to finish. If you are in the market for a new car please contact Mr. Mitchell, you won’t be disappointed. We simply can’t t treatment from start to finish. If you are in the market for a new car please contact Mr. Mitchell, you won’t be disappointed. We simply can’t thank you enough !!! More

The definitely go the extra mile!! Great customer service from start to finish!! from start to finish!! More

The buying process smooth, Sam E was awesome and personable. I’ll definitely recommend him to everyone! personable. I’ll definitely recommend him to everyone! More

This was the single worst customer experience I have ever had. The Service Advisor and on-site Genesis Concierge had a communication failure so the items to be handled during my appointment were not accounte had. The Service Advisor and on-site Genesis Concierge had a communication failure so the items to be handled during my appointment were not accounted for by the advisor and her attitude was horrible. Pro tip: never throw your colleagues under the bus in front of a customer. We’re not there to take sides and really don’t care about how busy you are. The worst part though was that the mechanic failed to properly secure the Under Cover to my vehicle and it detached as I was on the highway on my way home from the dealership. This caused a major safety hazard and shows that this dealership does not have the best and brightest working for them, nor do they check their work to assure a vehicle is safe to drive after service. They also failed to top off all fluids despite signing off on doing so. I have no confidence in South Point Hyundai and will never do business with them again. I will never buy a part from them and they will certainly never touch a vehicle I own again. I was planning on buying a G70 in the fall and this experience and the way the ABS recall has been handled will definitely take the G70 out of consideration. I have communicated my experience with this dealership to Genesis USA and they recommended another dealership in the area to fix the mistakes of South Point Hyundai. More

Better-communication is needed from the overall Service Manager regarding the shortage of technicians and the backlog of vehicles. Manager regarding the shortage of technicians and the backlog of vehicles. More

My experience purchasing a Genesis from this dealership was as easy as could be. Sam immediately helped me out upon walking in and was extremely friendly and helpful. He fielded several questions over the was as easy as could be. Sam immediately helped me out upon walking in and was extremely friendly and helpful. He fielded several questions over the course of a week to assist me in finding the right car and couldn’t have been more enjoyable to work with. It’s easy buying a car when you can trust who you’re buying from. Sam and the entire staff at the dealership couldn’t have been more pleasant and welcoming throughout the process. More

SamE was great and very friendly! He was efficient and very upfront. Definitely will recommend Sam E & Genesis Of Austin to all of my friends and family!!! I LOVE MY GV70 very upfront. Definitely will recommend Sam E & Genesis Of Austin to all of my friends and family!!! I LOVE MY GV70 More