South Point Hyundai

Do not service your vehicle at South Point Hyundai. Not only did the team take over 2 weeks to diagnose my car, when they finally did - It was wrong. They found over $5,000 worth of recommended service Not only did the team take over 2 weeks to diagnose my car, when they finally did - It was wrong. They found over $5,000 worth of recommended services. I paid for the service they said was the reason my car wouldn't start. I took it home and it died the next day. Got it towed to a local shop where they identified it was the alternator. Got it back in 24 hours. Mind you, Hyundai quoted me for everything BUT the actual diagnostic/reason for not starting. Beyond poor turnaround time and the inability to accurately diagnose a vehicle, the team had horrible communication. I was told time and time again by team members that they would get back to me by a certain time or date, none of those where met. When I called and asked about the incorrect diagnostics test, they stated "the car was running when it left the lot." As if that is the gold standard of service provided at South Point Hyundai. Not fixing the reason you brought the car in or addressing the incorrectly diagnostic service. TTLD: Don't come here, they won't diagnose correctly and won't care about the outcome either way. More

Could not repair my automatic engine off at stop lights. There response was/is your battery is fine When Asked what you do there reply is your battery is within specs. I responded “ bottom line it’s n There response was/is your battery is fine When Asked what you do there reply is your battery is within specs. I responded “ bottom line it’s not working” I have not received any response from them. Looks like I will be going to Round Rock Genesis for my next Genesis purchase. More

Purchased a 2024 Hyundai Kona EV which had paint defects at the dealership in March and I have been waiting months for a response without feedback other than sales team text messages since then. John McMurt at the dealership in March and I have been waiting months for a response without feedback other than sales team text messages since then. John McMurtay, the service manager actually inspected the car and had the pictures taken but never followed. When I tried to call the service department to check on the status, no one answers. As a result, I have purchased my next car from Cedar Park Toyota and had a great sales and service experience. More

BUBBA MADE MY CAR BUYING EXPERIENCE SIMPLE AND SEAMLESS! HE WAS VERY HONEST AND AVAILABLE FOR ALL MY NEEDS. I WOULD DEFINETELY RECOMMEND THIS DEALERSHIP HE WAS VERY HONEST AND AVAILABLE FOR ALL MY NEEDS. I WOULD DEFINETELY RECOMMEND THIS DEALERSHIP More

They keep the car for a long time . In our case they kept it for 16 days. Genesis is a luxury car, so they should provide a substitute car during that period when the customers car is In our case they kept it for 16 days. Genesis is a luxury car, so they should provide a substitute car during that period when the customers car is under repair otherwise the overall service is satisfactory More

She was very professional and pleasant on a very busy day. I recommend her services to other Hyundai owners. day. I recommend her services to other Hyundai owners. More

Heidi Rowling was my service advisor and she kept informed on every option I had concerning my vehicle in a very timely manner. I will definitely use south point Hyundai and request to have Heidi as informed on every option I had concerning my vehicle in a very timely manner. I will definitely use south point Hyundai and request to have Heidi as my service advisor she was very friendly and professional. More

We bought a 2021 Hyundai Palisade at the beginning of 2024 and started experiencing intermittent false sensor warnings after four months. Despite booking service appointments weeks in advance, the issues 2024 and started experiencing intermittent false sensor warnings after four months. Despite booking service appointments weeks in advance, the issues remain unresolved. The vehicle sat in the shop for weeks before they claimed it was "fixed," but the sensor issues resurfaced within 15 minutes of driving off the lot. This cycle has repeated several times. Then they only replaced one of two parts due to their inefficient warranty structure. Two months later, the problems are worse. Their salespeople even tried to upsell us on a leased vehicle as a solution to a poor service experience. We needed a reliable vehicle for a cross-country trip and had to travel with disabled ABS, no smart power steering, and false warning lights. We are still hoping they can fix the root cause. However, I do not recommend Hyundai. More

Service was quick and efficient. Price quoted was the price paid, Recommend this dealership for service. Price quoted was the price paid, Recommend this dealership for service. More