
South Point Hyundai
Austin, TX
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2,383 Reviews of South Point Hyundai
Excellent Experience My Experience with Tim Palmer at South Point Hyundai was nothing less then great! He displayed patience as I was with my two young children. He helped My Experience with Tim Palmer at South Point Hyundai was nothing less then great! He displayed patience as I was with my two young children. He helped the process run smoothly and met all my needs. More
No Stress Process This was by far the best buying experience I have ever had in all the years I have been buying vehicles. Car buying in general stresses me out immense This was by far the best buying experience I have ever had in all the years I have been buying vehicles. Car buying in general stresses me out immensely, and I dread visiting car dealerships. I had the same feeling when I was on my way to Southpoint Hyundai, but from the time I got there to the time I signed the papers, there was no stress. Shawn Hamze is a top-notch salesman. I not talking about a salesman that is great for the dealership. I think he is a great salesman for the customer. It is usually the other way around. We are extremely happy with the car and the car dealership. More
Finance man. threw away my cancellation for my ext. warranty This review is for my not brief enough experience on getting my extended warranty canceled and refunded as I had traded in my Hyundai at Austin Infini This review is for my not brief enough experience on getting my extended warranty canceled and refunded as I had traded in my Hyundai at Austin Infiniti. I had called ahead of time and asked what paper work I needed to bring in and was told just the odometer reading and the extended warranty policy (it had to be mailed/faxed to the warranty company). Given I had paid off the car years ago I was told no further paperwork would be needed. I get there and had to wait about 30 minutes for a finance person (Riley Stevens) to be available. When I finally get to talk to Riley I am informed if I want the check to come directly to me and not take 2 -3 months he needs a release of lien letter or a copy or picutre of the title of the trade in. He would not accept any paperwork Austin Infiniti had filled out including state documents showing nothing was owed on the trade. And he falsely claimed he could not call up the loadn holder to check on it himself, which that absurdity was compounded by the fact that Hyundai had set up the financing with that loan holder to begin with. He tried to act like what little he was doing was out of the "grace of his heart". He was also complaining that he was the only finance person in at the time and had better things to do. When I put him on the phone with my wife, who had 10 years experience in the auto insurance industry he was belligerent to her, did not admit what he was saying was a bunch of lies, and didn't want to be bothered in doing his job the proper way for me. He also informed me he did not need my copy of the extended warranty policy and quickly took a copy of the odometer reading and suppossedly filed the cancellation. I called the warranty company a week and a half later and they had not received any such cancellation. I have cancelled extended warranty policies on Ford and Volkswagen prior after trading in at a different dealership with no problems what so ever and not had any of them throw down this gauntlet of proof of pay-off. Riley Stevens treated me horribly, purposefully did not do his job at all, let alone the more porper job, and is a liar. This experience alone is enough for me to never set foot in South Point Hyundai ever again. More
Great Awesome I have already recommended a friend to you and he was very satisfied as well. I am hoping for a future great experience as I am now a member Awesome I have already recommended a friend to you and he was very satisfied as well. I am hoping for a future great experience as I am now a member of the Hyundai family More
Excited customer I'm excited driving my Hyundai Genesis I will recommend friends and family members to South Point Hyundai I've been buying Hyundai for past 6 years th I'm excited driving my Hyundai Genesis I will recommend friends and family members to South Point Hyundai I've been buying Hyundai for past 6 years thank you South Point More
Better than excellent Most amazing experience.. Friendly and such a great atmosphere. I couldn't have asked for more of a friendly based staff. Made me feel welcomed and no Most amazing experience.. Friendly and such a great atmosphere. I couldn't have asked for more of a friendly based staff. Made me feel welcomed and no pressure. Staff even helped me with my kids to make them comfortable. Will always go back. More
Good overall car buying experience. As always when buying a car, the paperwork seemed to take too long. The price was in question, but not sure if that was me o car buying experience. As always when buying a car, the paperwork seemed to take too long. The price was in question, but not sure if that was me or the dealership. I thought we had agreed to one price, but when signing the papers it seemed to be considerably higher. My husband thought the same thing though. We should have dealt with that at the time, but we were on a time constraint. More
2016 Hyundai best service I have ever received. would defintely recommend the south point dealership to my friends and family. I'm so happy with my purchase of a 2 best service I have ever received. would defintely recommend the south point dealership to my friends and family. I'm so happy with my purchase of a 2016 Hyundai Elantra. More
I would definitely purchase another vehicle from this dealer. The dealership didn't feel crowded and the salesperson was extremely friendly. I didn't feel pressured into buying a car and the salesperson help me f The dealership didn't feel crowded and the salesperson was extremely friendly. I didn't feel pressured into buying a car and the salesperson help me find the right size car for the right price. More
A definite 10 We had the best experience with Marshall Goldstein here in Austin Texas on the motor mile off I 35 we left there happy and extremely satisfied thank y We had the best experience with Marshall Goldstein here in Austin Texas on the motor mile off I 35 we left there happy and extremely satisfied thank you Hyundai More