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South Point Dodge Chrysler Jeep Ram
Austin, TX
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Amazing Sales Team! After dealing with South Pount under previous management, we were hesitant to return. I am so glad we did! All new management and team members. They d After dealing with South Pount under previous management, we were hesitant to return. I am so glad we did! All new management and team members. They did not make us feel uncomfortable and listened to all of our wants and concerns. Brian was amazing and went above and beyond to get us the best deal. He even had the service department put the plastic back on the floor for me so I didn’t get my brand new car dirty with all the bad weather. Hector was also super helpful and so kind. Not what you typically see out of a manager. He even took the time to help us understand how to refinance if need be. Every person we encountered was super nice! Overall, we were shocked with how different the place is! Will definitely be returning for any future purchases! More
Bryan Garcia and Héctor Campos were great! I love my new Jeep! Bryan Garcia took the time to show me everything about it! Go see Bryan and Hector. Recommending the dealership to all my friends I love my new Jeep! Bryan Garcia took the time to show me everything about it! Go see Bryan and Hector. Recommending the dealership to all my friends More
Bryan was GREAT!!! Overall great experience with Bryan Garcia, Simon Castillo and the floor manager Hector Campos. Very excellent and helpful salesman. Referred to Simon Overall great experience with Bryan Garcia, Simon Castillo and the floor manager Hector Campos. Very excellent and helpful salesman. Referred to Simon, worked with Bryan, both were very pleasant. Would definitely recommend my family and friends to South Point Dodge. Go see Bryan!!! More
Awesome deal We had the best experience buying the new car here. Bob Ralph’s hard work on customer service is really making the difference. He is a very authentic We had the best experience buying the new car here. Bob Ralph’s hard work on customer service is really making the difference. He is a very authentic person and truly understands how to make that dealership a place customers want to come back to. We had an excellent time being looked after by Josh in sales with Oscar smashing the numbers to get us an incredible deal. They actually made buying the car fun!! Heartfelt thanks to all again - we will be back :) More
Sean C. Greatest sales guy. He goes above and beyond to help you with your purchase of your vechile. He will follow up to make sure all is well with your new Greatest sales guy. He goes above and beyond to help you with your purchase of your vechile. He will follow up to make sure all is well with your new Jeep or car after the sell and ask if there is any more he can do to help. More
Great experience in service department with David David B. was my service advisor and he did an phenomenal job keeping me updated with the status of my car issue and having it completed ahead of sched David B. was my service advisor and he did an phenomenal job keeping me updated with the status of my car issue and having it completed ahead of schedule. This was my first time at South Point, but he made sure all of the issues I was experiencing in my Jeep engine were taken care of and he explained in detail the root problem that was occurring and got it fixed. I highly recommend their service. More
My sales girl Brittani was one of the best I have ever had! The dealership was super but my salesperson Brittani was super knowledgeable and very patient with us! Real asset to you company and Jett Minor really The dealership was super but my salesperson Brittani was super knowledgeable and very patient with us! Real asset to you company and Jett Minor really keeps that sales floor hoppin! More
took care of my issues very curious to my issues and very helpful. very nice dealership to work with . very kind and make to update on what they were doing to get you in and very curious to my issues and very helpful. very nice dealership to work with . very kind and make to update on what they were doing to get you in and out More
Excellent Dealership Experience I was looking at the inventory out in the lot when Marc approached me in a very friendly respectful manner without me feeling bombarded. He immediatel I was looking at the inventory out in the lot when Marc approached me in a very friendly respectful manner without me feeling bombarded. He immediately asked me what I was looking for and walked the lot with me till we found something comparable. We went inside, got more information, and he offered a test drive which after really piqued my interest in the truck. He was very professional and not pushy. In a month or so when I’m ready to purchase the truck and my current lease is over, he will be my go to person. The Sales Manager who introduced himself was also extremely friendly, and understood my point of view wanting to wait a little bit longer. They both made me feel that I was not being pressured and that when I was ready to purchase, no matter when, they would be glad to help me. More
Horrible Car Buying Experience I have never in my life had a car buying experience like this one. It was my only day off this week and I wound up spending over 5 hours at this deale I have never in my life had a car buying experience like this one. It was my only day off this week and I wound up spending over 5 hours at this dealership. No one seemed to know what they were doing and they seemed to be short staffed. I went in with the intention of buying a Jeep and was talked into leasing one instead (with all the reasons it would be better for me in my situation). In looking back, I am sure the salesperson makes more money on leasing than purchasing. 5 hours later I drove out with a new Jeep Wrangler after trading in my Hyundai Sonata 2.0 Turbo. When I got home, I realized that the odometer statement I signed had false information on it. They had me sign that there were only 25 miles on the vehicle when in fact it was closer to 125. I called the dealership repeatedly to get this rectified and left no less than 6 messages on various voicemails. I never once received a return call. I guess once they had your money and a sale, you didn't exist anymore. Almost a month later when I still had no finance company information or a payment booklet to make my auto loan payment, I started calling the dealership again and still could not get my salesperson (Alan Garcia) or the Sales Manager (Jet) to return my calls. It took me threatening to come in and make a huge scene in their showroom to get a return call from someone. Once they looked into it, they realized my loan had never funded because the finance person did not do the paperwork correctly and did not collect the first month's lease payment. They would have figured that out if they bothered to return any of my many calls. They never paid off my trade in vehicle and so I was getting nasty messages from the bank that my payments were overdue and I was in default of my loan. I demanded my vehicle back as I wanted no further dealings with this dealership and they told me my car had been wholesaled. That was a lie. They sold my car to another unsuspecting consumer. How can you sell a car you didn't pay off and don't have the title to??? They had to call that buyer and have them bring my car back to the dealership and that buyer was sad because she loved my trade. You can't make this stuff up!!! There is a new GM and a new Sales Manager at this dealership that tried to make the situation right (they weren't at the dealership when I bought) and they claim they are working to fix things. They have a lot of work to do! I have since purchased a new Jeep from a great dealership in Bastrop. More