South Point Dodge Chrysler Jeep Ram

Very happy with my total, overall experience. My sales person was Josh. He was professional, respectful, and very knowledgeable. I would definitely purchase another car from Josh. person was Josh. He was professional, respectful, and very knowledgeable. I would definitely purchase another car from Josh. More

Josh was honest, straightforward, and reliable. Process was quick. Took care to ensure completeness. Would buy from this dealership again. No Complaints at all. Thanks was quick. Took care to ensure completeness. Would buy from this dealership again. No Complaints at all. Thanks More

They are prompt, courteous and professional. They get the work done on time and it seems accurate and complete. I like getting my oil changed there. work done on time and it seems accurate and complete. I like getting my oil changed there. More

When I bought the car everything seemed great in the beginning...but less than a week after my purchase I started smelling smoke when I would be driving and at first I thought, “maybe the engine is runn beginning...but less than a week after my purchase I started smelling smoke when I would be driving and at first I thought, “maybe the engine is running a bit hot...” but then I started noticing xxxxxxof brown liquid under my used car everywyhere I would park. So, I took it to my local trusted mechanic and they told me that the car I bought has an oil leak from the oil coolant block and that the oil had gotten into the break fluid receptical so I had to get my break oil flushed and changed because the oil had contaminated that and there is a minor leak in the gasket that will need to be replaced....over $3,000 in work that needs to be done to a car I purchased less than 3 weeks ago...that is unacceptable business in my eyes...steer clear of south point dodge unless you want to fork over extra cash for repairs that should have been done by the dealership prior to them putting the car on their lot to begin with! More

PLEASE READ BEFORE YOU REGRET IT read all the recent reviews, it is not very common for so many people claiming that the sales manager is rude and that the agreed on price was changed read all the recent reviews, it is not very common for so many people claiming that the sales manager is rude and that the agreed on price was changed or that the trade in price was way off..This was by far the worse experience i have ever had buying anything. i was pre approved and they ran a hard inquire on me after i told them not to. they will not honor there internet prices. i locked in a price of $36000, they put $45800 on the contract, $700 over sticker price. then changed it to $45100 , put my trade in $3000 under the agreed on price. they ran my credit after i told them not to because i had approval from my bank all ready. Bait and Switch and lie lie lie with some rudeness on top in there moto. More

Horrible Management What a waste of my precious time, after a horrible experience with one of the sales associates, I left without giving them my business, then I had a c What a waste of my precious time, after a horrible experience with one of the sales associates, I left without giving them my business, then I had a call the next day from a nicer gentleman name Joe who apologized for the bad experience and promised to make it up to me, he wanted to earn my business, so I obliged to go back. Right after work on Saturday Oct. 25 2019 round about 2:30 pm I got there, I was met at the entrance by Joe one of the sale managers I introduced myself, he again apologized for the previous day, he passed me onto another sale associate Brandon who happened to be exceptional, he took me through all the nine yard I test drove the vehicle I was interested in, it was time for the numbers, he left after a short while Brandon returned with another guy who claim to be the "boss" the guy is soooo disrespectful and so arrogant I wonder how he is able to fit his head through a door, after a little heated exchange of words this fool got up and said he would not sell me a car, it sounds kindda funny though, I brought them business, and this "KNICKAPOO" threw it right back at me forgetting there is a bigger market out there. If he is really the boss, he must be a liability to the company, he should either fired or sent for training in customer relations. More

Jeep Unlimited Rubicon 2020 Great support and great price in the Jeep I purchased and the car I used as a trade-in. The dealership appears to be very concerned about their reput Great support and great price in the Jeep I purchased and the car I used as a trade-in. The dealership appears to be very concerned about their reputation as an honest seller of vehicles and goes to great lengths to ensure the customer receives the best in customer service and satisfaction. More

My vehicle purchase expirence. My intention was to purchase a used vehicle. I arrived at approximately 6:30pm on a Wednesday night. Shaun asked the questions necessary to assess a My intention was to purchase a used vehicle. I arrived at approximately 6:30pm on a Wednesday night. Shaun asked the questions necessary to assess and identify my vehicle needs. Shaun and I then discussed new car options. Shaun was knowledgeable, communicative, and attentive. Marcelo Rosales, F & I Manager made the purchasing process efficient. I signed all the paperwork and walked out of the dealership at 8:30pm. Please note the majority of the time was taken in the test drive. Thank you to South Point Dodge and staff as my vehicle purchasing experience was positive and enjoyable. More

Not The Wisdom Tooth Extraction I Was Expecting. I like that I was able to walk around looking at vehicles on my own without being descended upon like I was roadkill for the buzzards. Once I d I like that I was able to walk around looking at vehicles on my own without being descended upon like I was roadkill for the buzzards. Once I decided I was ready to talk I was greeted warmly by Shawn. He was pleasant and engaging. Once I told him what I could do he worked the numbers and never pushed me towards vehicles I could not afford. I also appreciated his honesty by telling me it was his first week at this location and some patience might be needed. We went outside to look at trucks in my price range and even though the one I chose was hemmed in by numerous other trucks he offered to get all the keys to move them all around so I could test drive it. It was over one hundred degrees that day so it would’ve been a royal pain for him. I opted not to drive it since I’ve owned the same kind of truck for years, but the gesture was welcome. Shawn was able to traverse all the paperwork involved relatively quick,especially since I was trading in two trucks. Oscar was a big help during this process. Marcelo in finance also helped a ton during the paper signing dance. I chose to get the extended warranty and appreciated that he wasn’t pushy with the up sell. When I arrived the next day to drop off my trucks and get the new one Shawn was right there ready to go. Make ready had forgotten the floor mats so he personally went truck to truck to find the right ones for mine despite it being their busy day. So if you’re going to South Pointe do yourself a favor and look Shawn up. More

Bought a car Excellent service. Very attentive and friendly. A little slow with the finances but all worked out. Would recommend to someone else looking to buy a c Excellent service. Very attentive and friendly. A little slow with the finances but all worked out. Would recommend to someone else looking to buy a car. More