South Point Dodge Chrysler Jeep Ram
Austin, TX
Filter Reviews by Keyword
By Type
Showing 319 reviews
I was very pleased with the service I received on my last visit. The service person was very knowledgeable of his job. He was also very nice. visit. The service person was very knowledgeable of his job. He was also very nice. More
Awesome service and great costumer care. I always go to South point Doge if I have any vehicle needs. Very helpful, respectful and attentive staff. South point Doge if I have any vehicle needs. Very helpful, respectful and attentive staff. More
Everyone was very friendly. We mainly worked with Maris Mullens. Maris was extremely helpful and knowledgeable. We told her exactly what we wanted, and she did not try to upsell us on anything we didn't wa Mullens. Maris was extremely helpful and knowledgeable. We told her exactly what we wanted, and she did not try to upsell us on anything we didn't want. I would highly recommend requesting Maris if you go to South Point Dodge Chrysler Jeep Ram. More
Great service experience!! Dealership was prompt and everyone was very professional. Much better experience than my last service at the Ram dealer in New Braunfels. Will definitely visit South Point f everyone was very professional. Much better experience than my last service at the Ram dealer in New Braunfels. Will definitely visit South Point for my next new truck. More
Maris Muller is by far the best, I felt that I could trust her with my decision. Hope she will be there when I go back. trust her with my decision. Hope she will be there when I go back. More
The staff was extremely helpful and will have my business for years. Bob and Rosa we the extra mile and really helped us find what we needed. for years. Bob and Rosa we the extra mile and really helped us find what we needed. More
I lived in 3 states trying to get this work done on my Jeep. While dealers Massachusetts and Illinois tried to push the work back and give me dates weeks and months later than I asked, South Point kindly Jeep. While dealers Massachusetts and Illinois tried to push the work back and give me dates weeks and months later than I asked, South Point kindly and professionally offered me an appointment the very next day. They also got the job done in half the time that was originally quoted, so I have nothing but respect and good things to say about the quality of work of this dealership. If I have any further issues with my Jeep they are the first place I will contact. More
Had my van for almost 2 weeks. Never initiated update info. Said the battery was bad. So 2 weeks to diagnose a bad battery. I was very disappointed in the experience. info. Said the battery was bad. So 2 weeks to diagnose a bad battery. I was very disappointed in the experience. More
Very Poor Service VERY poor service...I took my Ram 2500 in for service on October 17th to fix 5 factory safety recall Issues. Before I took my truck in I was told it VERY poor service...I took my Ram 2500 in for service on October 17th to fix 5 factory safety recall Issues. Before I took my truck in I was told it would take one day to complete repairs. Upon arriving for my appointment I was met by Franchesca who seemed very unfriendly and disinterested in the whole process of doing the intake. She didn't greet me as one would expect and acted like she would rather be somewhere else. No smile and made no effort to see if I needed transportation home. The truck was not ready in one day. I called the main number and the service number approximately 25 times the 18th and 19th to check on the status and NEVER had my call answered as it went to voice mail everytime. I left 3 messages asking for an update on my truck and never got a call back. Finally I left a message for the GM. NO call back... I gave up trying to reach them and they finally called late on the 21st to update me. Truck was still not ready. They were waiting on a item(seat buckle)OUTSIDE the scope of the safety repairs I had brought the truck in for. I told them to fix the recall issues and not hold up the process for the buckle. The truck was ready on the 22nd. I'm still waiting on the buckle. More