South Point Dodge Chrysler Jeep Ram

Worst dealership I have ever dealt with for many reasons. First, the salesman couldn't answer basic questions about the vehicles. I bought a V6 and he thought it was a 4 cylinder. He couldn't answer questi First, the salesman couldn't answer basic questions about the vehicles. I bought a V6 and he thought it was a 4 cylinder. He couldn't answer questions about options and packages. I just had to read the stickers on the windows. It took forever, literally 2 hours to get to the finance guy. Then finance messed up all the paperwork. When I got home I realized the wrong VIN was printed on everything. I left a message for the finance guy who did not call me back. I had to call the dealership again 2 days later. Even though I was trying to help them out and fix it before a title was printed. The car had 10 miles on it when I drove it off the lot. At 200 miles the check engine light came on. They reset the light, drove it around the block a few times, the light didn't come back on so they said they fixed it. The very next day when I left my house, the light came on again. Back to the shop. They kept it for over a week and said it was a bad fuel injector. Now the dealership has put more miles on the car than I have..... Here we are again, at 1352 miles the Jeep stalled out in Kyle traffic. I then had to drive it up IH35 with it spluttering and shaking. The traffic was horrible and I was afraid the car would shut off again. But what happens at the dealership? They tell me it's not their fault, they didn't build it. Those men are rude and condescending, talking down to me because I'm a woman. I bring up the lemon law. Now my salesman says sure they will replace it but I have to trade it in and take a loss because now it is a "used" car. Seriously? I have barely gotten to drive it. And the sales manager will not return my calls and now the service manager is not giving me any updates or calls back. They are horrible in customer service. More

John Droomgoole and Victor were respectful, honest and polite gentlemen. They helped us find a vehicle we wanted in a timely manner and didn’t make it difficult. polite gentlemen. They helped us find a vehicle we wanted in a timely manner and didn’t make it difficult. More

Great Team & Great Service. Love my car and the service Fun cars. Very attentive. Good follow thru. Friendly and nice. Love the Hellcat Engine Trackhawk Fun cars. Very attentive. Good follow thru. Friendly and nice. Love the Hellcat Engine Trackhawk More

Set a time for a test drive for a used Pacifica. My appointment was confirmed the day before by the Internet Manager, Jett Legare. I arrived 10 minutes prior to my scheduled appointment and was me appointment was confirmed the day before by the Internet Manager, Jett Legare. I arrived 10 minutes prior to my scheduled appointment and was met by a seriously uninvolved and unmotivated clerk at the front desk. I asked for Jett as instructed who briefly acknowledged me but assigned me to salesperson Josh. Josh was hospitable enough and explained the features of the car and allowed for a test drive. We conducted the deal and I was scheduled to return around 4 hours later with a check for the full amount of 33k and some change. Before starting the 45 minute commute to the dealership, I called to confirm that the paperwork was received and that the car would be ready. I called Josh’s cell phone twice and left messages. I called the switchboard and requested him. After being told he was unavailable, I asked for Jett. Jett answered but pretty abruptly cut me off and informed me that he would have Josh call me back. Neither Josh or Jett ever called me back, but approximately 30 minutes later another salesperson contacted me and informed me that the car was sold. To add insult to injury, that salesperson tried to interest me in another vehicle. My biggest complaint is the total lack of respect and professionalism from both Josh and Jett. This was a CASH deal. Had I been given the common courtesy of a phone call instead of me having to chase them down, I would have accepted that. It is painfully clear that these gentlemen, especially Jett, simply did not have the fortitude or professionalism required. More

Thank you for hiring the,BEST'Thank you for hiring the BEST" Thank you for hiring the BEST"Thank you for hiring the BEST"Thank you for hiring the BEST BEST" Thank you for hiring the BEST"Thank you for hiring the BEST"Thank you for hiring the BEST More

Anthony Juarez went above and beyond to help me get my Jeep back in order. I have had very negative experiences with the service department at this location. I would highly recommend him! Jeep back in order. I have had very negative experiences with the service department at this location. I would highly recommend him! More

Awesome experience. Darnell was great. Miles was great. Everyone was great. So very happy with my experience and absolutely love the car. Highly recommend visiting. Everyone was great. So very happy with my experience and absolutely love the car. Highly recommend visiting. More

Made an appointment for an oil change. The appointment was at 10:00 AM! I made it there, before time, just so a guy could tell me, “I know you made an appointment, but we’re busy and can’t get to you unti was at 10:00 AM! I made it there, before time, just so a guy could tell me, “I know you made an appointment, but we’re busy and can’t get to you until 4 PM”. Sir, what’s point of making an appointment? Whatever happened to a professionalism? So, I left and promised to never ever go to this place again. More

Our salesman EJ was great, working hard with his boss to get something in Our budget. He was also very responsive to my questions. 100% recommended get something in Our budget. He was also very responsive to my questions. 100% recommended More

My salesman Bobby was so helpful! I know car buying is very stressful but, he made sure everything went very smoothly. One of the best car buying experiences I've had, honestly. very stressful but, he made sure everything went very smoothly. One of the best car buying experiences I've had, honestly. More