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South Park Mitsubishi
Bethel Park, PA
407 Reviews
We believe a successful car dealership begins with a commitment to customer satisfaction. Offering price is just not enough. We have grown because we understand that knowledgeable customers want and expect us to help protect their vehicle investment. We continually review our levels of customer satisfaction. We do this to insure that your experience with us was a positive one; we monitor the level of our customer satisfaction including asking for feedback from customers like you. Customer satisfaction starts with a knowledgeable sales staff plus technicians with the best equipment and the best training skills available. When you choose South Park Mitsubishi to buy a vehicle, visit the service department or just have a car question, you can rely on our commitment to customer satisfaction to expect the best price, the best service and experienced advice delivered in a friendly, competent and professional manner. At South Park Mitsubishi we build customer relationships for life by providing service that exceeds all expectations, through our people… who are professional, totally dedicated and always appreciative of our customer business. South Park Mitsubishi is ready to serve you in any way we can. Feel free to contact the staff or us, if you need additional assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 407 reviews
January 26, 2022
Super happy with our purchase of an 2022 Outlander SE. In this tough car market, Jake was truly a pleasure to work with. From start to finish, Jake was a true professional and took his time to ensure we unde this tough car market, Jake was truly a pleasure to work with. From start to finish, Jake was a true professional and took his time to ensure we understood everything for the car. In regards to the dealership, it was straightforward and to the point. Highly recommend Jake & this dealership! More
by johannanthonyhurst
Employees Worked With
Jake Puckett
November 20, 2021
I visited this dealership on 11/02/2021. The reason I visited this dealership on 11/02/2021. The reason for my visit was to get my air bag replaced. As my particular vehicle had a recall on the air I visited this dealership on 11/02/2021. The reason for my visit was to get my air bag replaced. As my particular vehicle had a recall on the air bag. I arrived and dropped of my keys, and proceeded to the waiting customer room. The room had no fresh coffee, of any coffee packets, or a can to scoop coffee and filters to make a pot. Their were no snacks displayed. I waited well over 2 hours to receive my vehicle. While waiting one of the salesman of the dealership approached, and sat down next to a customer, and informed her she had her first new car ready. As this salesman expanded the next steps, he casually mentioned to this female buyer that she would be asked to give a review. Then this salesman jokingly said I am gonna guilt you in to giving me a good review because, the head manager sees these reviews, and I don"t want to get him mad. He said he used to work for game stop and he always told customer to give him ma perfect review. I could not help to hear this conversation, as I sat close to this girl. Its one thing to tease some that you are quilting them into giving a good review. Then laugh like its jokingly. Notwithstanding, even when joking their is still sense of being forward and borderline demanding for a review. Even if you are joking. Because now the customer has the seed planted to give a good review, and if they gave a bad one the salesman would be possibly reprimanded. Furthermore, this sales associate told this young female that she had a thousand dollars coming to her in a reduced car price. This was immediately right around the time where this salesman jokingly but aggressively to give him a great perfect review. I don"t care to hear details like this about another customers transactions. Also, to hear the way in which he solicits reviews was disheartening. Equally important, after obtaining my vehicle, and while starting the truck, I noticed that the dash board looked unusual. I inspected this further , and noticed that 2 corners of the area on the dash that pops out to service the air bag was bent up and not in the condition when I brought it in. It was either bent somehow during the disassembly, or during any time prior to reinstalling, or during the reinstall process. I took several photos that are time stamped. . I immediately went back inside and informed one of the associates, and asked him to follow me outside. I showed him what the issue was. He said well sometimes then don"t line up after disassembly. But he assured me unequivocally that if I drove with the heat on, that the heat would reshape the area, and it would look like it was before I initially arrived. I asked why I was not notified of this issue, and why I had to find out about it.The manager said I cant answer that. It has been 17 days since this incident. I have driven the truck several thousands of miles with the heat on, and the dash board is still the same. Moreover, I never received a follow up from this associate to see if the heat fixed their poor reinstall of my dash board. More
by Mr. Whitaker
Employees Worked With
Matthew Radosevich
September 07, 2021
Wonderful. Legit. Dealership. They know what they are talking about, and know what they are doing! I would totally buy another car from them again someday talking about, and know what they are doing! I would totally buy another car from them again someday More
by Sdifrancesco
Employees Worked With
Tracy Goodwin, Jake Puckett
August 13, 2021
I just bought my third car from Southpark Mitsubishi. Jake was great! He made the process comfortable, quick and easy. He's a pleasure to deal with. Everyone is very friendly and helpful. Jake was great! He made the process comfortable, quick and easy. He's a pleasure to deal with. Everyone is very friendly and helpful. More
by Cristina Saplak
Employees Worked With
Tracy Goodwin, Jake Puckett
July 20, 2021
All the staff is very friendly. The whole facility is clean. Jake was knowledgeable about everything that had to do with my sell. Mike was shadowing and was nice. The manager gave my dog treats. Everyone clean. Jake was knowledgeable about everything that had to do with my sell. Mike was shadowing and was nice. The manager gave my dog treats. Everyone made us feel welcomed and were excited for our trade in!! More
by DaniParisDuo
Employees Worked With
Mike (not sure of last name), and also the Manager , Tracy Goodwin, Jake Puckett
July 13, 2021
We were lucky enough to comeAcross South Park We were lucky enough to come Across South Park mitisibishi after being treated so badly from other dealerships. They were knowledgeable courteous and We were lucky enough to come Across South Park mitisibishi after being treated so badly from other dealerships. They were knowledgeable courteous and professional! I will NEVER go to another dealership because the wonderful customer service we received could not be topped! Jake P. was our salesman and I look forward to buying more vehicles from him in the future! I am still in awe because the entire staff was kind to us! No pushy salesmen—- they showed us their only priority was to make sure we were 100% satisfied and they worked as a team to assure that our every concern was resolved! Thank you again South Park Mitsubishi! More
by Amanda and Jason
Employees Worked With
Tracy Goodwin, Husni Daghles, Tom Culhane, Jake Puckett, Steve Wickline
