South Park Mitsubishi

SECOND TIME BUYER AT SOUTH PARK MITSUBISHI The reason I would like to post a review is because I would like to take this opportunity to convey to as many people as possible the excellent custom The reason I would like to post a review is because I would like to take this opportunity to convey to as many people as possible the excellent customer service, friendliness and my overall experience at South Park Mitsubishi. On June 30, 2014 I had an appointment with Husni Daghles Sales Representative to inquire about trading in my 2010 Lancer Sport Hatchback that I purchased from South Park Mitsubishi in July 2010. Husni as he was back in 2010, showed me my options to fit my budget-- so friendly, knowledgeable and he took the time and was very patient while I was thinking of my options. While I was debating on what vehicle (if any) I should purchase ,Bill Burns Manager who is also extremely nice, approached me and gave me another option to think about. All of the people who work at this business are so helpful and caring. Finally after 2 1/2 hours I finally came to a decision, I got another Lancer Sedan and my payments are exactly where I want them and I am very satisfied with the vehicle. Of course after you make the decision, that's when all the fun starts "paperwork". Tracy Goodwin, Business Manager zipped through the paperwork in a matter of 20 minutes, so nice, knowledgeable and friendly, she made it so simple. I guess this is why I came back to South Park Mitsubishi -- because of the service, staff and quality of the vehicles. More

'14 Mitsubishi Outlander - #7 for the Panuccis The staff at South Park Mitsubishi is fantastic, from ownership and management to sales and all the way through to the service department. The team th The staff at South Park Mitsubishi is fantastic, from ownership and management to sales and all the way through to the service department. The team there makes the buyer feel so comfortable because each and every one of them works in a professional and, more importantly, honest manner. My family believes so strongly in the ethical practice of the group at South Park Mitsubishi that we have now purchased seven vehicles over the course of the last four years strictly from South Park Mitsubishi; every car owned by an immediate family member is currently a Mitsubishi. The vehicles are reliable, well-made, and are marked by a fantastic warranty, which inherently makes the process even more rewarding. The sales team utilizes a very pressure-free and tactic-free approach. It is evident that they believe in the quality of the cars that they are selling and also relate very well to the perspective of the buyer. The service team is just as dynamic and is honest with the owner when discussing the vehicle, whether it is routine service or more significant repair and maintenance. I would recommend South Park Mitsubishi to any individual that is looking to buy a vehicle because it is the only dealer I have dealt with to this point that makes you feel comfortable, ensures an honest and pressure-free approach, and is comprised of just genuinely great people across the board. More

My First Car Purchase! Recently I began to look for my first new car to purchase on my own. I had found the car I really wanted - a new Mitsubishi Mirage and I went to my lo Recently I began to look for my first new car to purchase on my own. I had found the car I really wanted - a new Mitsubishi Mirage and I went to my local South Park Mitsubishi dealer. When I went in I talked to a manager there named Bill Burns who was very helpful with giving me information about the car and financing. I then talked with Tony Goodwin who showed me the car and we took it for a test drive. Bill and Tony both made my first car buying experience so stress free. I didn't feel pressured and they talked right to me - helped me learn everything about the car, my options, and assisted me through affordable financing. I felt confident in what I had learned about the car from them, and confidence in my first large investment. Tracy made all of the scary paperwork easy to understand and much less intimidating. It was such an enjoyable experience working with a team that love their jobs and now I have them to go to for all of my future car needs which is a great feeling - and the greatest thing is I have an awesome new car!! More

Amazing Experience As a first time car buyer, I was not sure where to begin. I knew that I wanted a fuel efficient car at a reasonable price. I came to South Par As a first time car buyer, I was not sure where to begin. I knew that I wanted a fuel efficient car at a reasonable price. I came to South Park Mitsubishi and was welcomed by an extremely friendly staff. They were very knowledgeable about all Mitsubishi models and were able to answer all of my questions. I fell in love with the Mirage because of its unique design, great gas mileage and low price tag. I never thought that I would be able to buy a brand new car at such a low monthly payment! The only reason I was able to afford this new car was because of how much money I received for my ‘not so new’ trade in. It is very clear how much the staff truly cares about their customers and giving them the ultimate car buying experience. Filling out the paper work was simple, easy, and informative. Tracy, who deals with finance, made it very easy to understand the warranty options. When I first got into my car I noticed it was detailed to perfection and had a full tank of gas. Tony, who sold me the car, took so much time in showing me how the Mirage worked and he even set up my Bluetooth! I had the best experience at South Park Mitsubishi and I would recommend this dealership to anyone! I am beyond thrilled with my new car, and I look forward to future South Park Mitsubishi purchases. More

Impeccable Salesmanship I went to South Park Mitsubishi after looking at the inventory online looking for a car for my daughter to replace the one that was lost in a crash. I went to South Park Mitsubishi after looking at the inventory online looking for a car for my daughter to replace the one that was lost in a crash. We were looking for something that had AWD or 4WD. Brian greeted us very professionally and courteously. He was very knowledgeable about the inventory onsite. Helped us look for something in her price range and test drove a couple of vehicles. She then settled on a Suzuki Kizachi. As we were waiting on the paperwork to be signed, I mentioned that I wanted to trade in my Toyota RAV 4 for an Outlander maybe. So Brian had gone out and pulled one to the door and I test drove it and really liked how well it handled the road and told him that I had to go home but that I would be back on Monday. Come Monday I did return and test drove a couple of other vehicles and loved them, but with my current car situation and loan we weren't able to work with those used models. However, we were able to work with brand new and ended up with my 2014 Mitsubishi Outlander, a car I have had my eye on for quite some time. I am very please and would definitely and have recommended this dealership already. Thank you to all who made this a very pleasant experience, one I write down as best so far buying a car, but two actually in two days. Great Job!!! More

I was interested in a AWD SUV with the third row seating, so I did research from home and seen that Shorkey's was only 10 miles away. I stop by and looked at the Kia Sorentos and Mitsubishi Outlanders. The so I did research from home and seen that Shorkey's was only 10 miles away. I stop by and looked at the Kia Sorentos and Mitsubishi Outlanders. The salesmen (some 20 year old kid) didn't seem to know much about either of the vehicles. After test driving an Outlander we went back and looked over some numbers. I had a trade in (06 Chrysler Town and Country minivan) that ran fine but needed some work. They offered $200 for it. I lmao and told them I would just keep it and sell it myself. So next we tried to work a deal with out it in it. They advertised the Outlander online for $22800. They wouldn't give me this price. After a few hours of waiting and going back and forth, I let them know where I was on the car and left. They called me a few days later and wanted to go over the price and rates. So I called back two days in a row and left messages and no one would return my calls. The following Monday I decided to stop by and asked for the GM that called me and he wasn't there. They passed me on to a sales manager that had no idea what was going on. So after waiting a few more hours and gone back and forth, we worked out a deal. I called my fiance and she was ecstatic!!! While she was on her way and they were finishing paper work, they told me they needed the keys to my van. I asked why and they said "its part of the trade." I argued with the sales manager and ran into the kid I dealt with the first time. He agreed that I had no intention on trading in the van and that it wasn't anyone on the paper. Even after all this they still wouldn't give me the deal we agreed on. They wouldn't let me talk to anyone higher than them or the Gm. The one salemanger left me there so he could go talk to another customer, while the kid kept arguing with me and backing off his statement. I left frustrated and furiated while my fiance was heart broken. I have never been treated so bad! Myself being a customer service rep before, couldn't believe the way they treated me. I have bought 8 different cars in my life and this is by far the worst experience I ever had!!! The next day I went to the South Park Mitsubishi delaership and had a totally different experience. They gave me a lot of information about the vehicle that wasn't on the sticker and things I didn't know. They matched the price of the other dealership and gave me good value for my van. They worked with me on my credit, price, and treated me with respect. Within a hour we had a deal. They were so much easier to deal with and upfront about everything. I spent less time on the whole process including the drive than at Shorky's. Its a 20 more drive from where I live, but definitely worth the drive. I wouldn't recommend Shorky's to one my enemies (if I had one). Don't make the mistake I made, save yourself a headache and just go to South Park Mitsubishi. More

John and Bill were great. We went in with a vehicle situation. They worked with us to get into a newer vehicle in our price range. situation. They worked with us to get into a newer vehicle in our price range. More

I just purchased a new car from Brian Sten at South Park Mitsubishi and had an amazing experience! Throughout the entire purchasing process, my husband and I were treated like friends rather than potential Mitsubishi and had an amazing experience! Throughout the entire purchasing process, my husband and I were treated like friends rather than potential paychecks. There was never any pressure and we never felt awkward. My husband and I are car enthusiasts and Brian quickly realized this and had no problem adjusting to our specific situation. He didn't waste our time explaining the things we already knew, but at the same time he was very patient and answered every question we had. Everyone we encountered at South Park Mitsubishi had the same fabulous attitude. It's obvious that their goal is customer satisfaction and I can say with confidence that they achieve this goal. As I was driving off in my new car, I turned to my husband and said, "That was fun!" I've never felt that way leaving any other dealership. I highly recommend South Park Mitsubishi! Thanks Brian! More

I would highly recommend this dealership to anyone. This is the 2nd used vehicle I have bought from them within the last year. ( One for my daughter and one for my son ). The sales staff was corteous, pro is the 2nd used vehicle I have bought from them within the last year. ( One for my daughter and one for my son ). The sales staff was corteous, proffesional, and attentive to my needs. The service department is one of the best I have ever encountered. Went over everything that was done on the vehicle prior to me taking it home, these guys take a lot of pride in what they do. This was a great car buying experience, no pressure what so ever! Just a group of people that listen to what you want, and do what they can to take care of your needs. If you are looking for a straight forward dealership without any of the "mumbo jumbo" that is associated with car dealers, then this is the place for you. I would go back for my next vehicle in a heart beat. This place is AWSOME!! More

Awesome Experience! Top Notch Sales Staff that honestly cares about the customer. The entire Team at South Park Mitsubishi were completely professional. They identified my needs as a customer and came th cares about the customer. The entire Team at South Park Mitsubishi were completely professional. They identified my needs as a customer and came thru with the right SUV at the right Price. Husni gave us a great test drive and taught us everything we needed to know about our new Outlander. I would not hesitate to refer anyone to buy a new or preowned car from the Team at SouthPark! Thanks Again! More