South Park Mitsubishi

After my relative had her outlander in for a brake issue and the service manager and general manager gave her the runaround about their mechanics being the best in the area and the mechanic never put one br and the service manager and general manager gave her the runaround about their mechanics being the best in the area and the mechanic never put one brake pad in and the caliper ruined the rotor. The Service manager and General manager both said the vehicle came in that way when both my relative and I had the wheel off before taking to the dealership. But they did charge for diagnostics and no mention of missing brake pad.. upon starting to drive home from dealership noticed a very loud metallic grinding noise that wasn’t there before. Also one brake cable was disconnected and also no mention of that either. My question is what did they diagnose. They said the problem was we didn’t use factory parts when they were purchased at their dealership before taking it to them.. Do not use this service department as they will not be transparent with you as they can’t have very experienced staff in their service department. And do not back their work. More

I was working with one of your employees named Gabriel and it was a pleasure working with him . He made me feel very comfortable while answering my questions and I ended up buying the vehicle . I really and it was a pleasure working with him . He made me feel very comfortable while answering my questions and I ended up buying the vehicle . I really liked the young fella and he is an asset to the dealership for sure . More

Great dealership with qualified, service-driven staff. Our Salesman, Gabe Salyer, was a pleasure to work with. Our Salesman, Gabe Salyer, was a pleasure to work with. More

My daughter had a problem with her muffler. She took her vehicle to a Monroe Muffler near her home She was told she would need her entire exhaust system replaced cost would be $4,000. After g She took her vehicle to a Monroe Muffler near her home She was told she would need her entire exhaust system replaced cost would be $4,000. After getting this quote., she contacted South Hills Mitsubishi and the service department told her they could perform this repair for considerably less and told her to bring the vehicle in . She did and much to her surprise, the service department said she did not need her entire exhaust replaced and while she waited they repaired her vehicle for under $270.00. I can not express my gratitude for the honesty integrity and professionalism of the dealership. My suggestion before you consider Monroe think twice or maybe 3 times before you allow them to touch your vehicle. More

Gabe Salyer was professional, personable and very helpful with our new car buying experience. Well done guys, it was a quick and pleasant car buying experience with our new car buying experience. Well done guys, it was a quick and pleasant car buying experience More

We were greeted, never pressured, it was like buying a car from a buddy. Johnny Traficante was professional, knowledgeable, and friendly. If we ever buy another car we will be coming back here. Also will car from a buddy. Johnny Traficante was professional, knowledgeable, and friendly. If we ever buy another car we will be coming back here. Also will be recommending to everyone we know. More

Don’t think a male would have gotten the same response from one of the service manager that I got when my 1 month old 2021 car left me stranded with a dead battery! Thank goodness for friends and AAA. St from one of the service manager that I got when my 1 month old 2021 car left me stranded with a dead battery! Thank goodness for friends and AAA. Staff are gracious . Liked everyone when buying my car. The staff in service were also nice. More

Took time to explain everything about vehicle, worked with us to get best pricing of vehicle we wanted with us to get best pricing of vehicle we wanted More