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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

4.1
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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March 04, 2019

Awesome, Professional, Delivers as Promised My title to this response sums my experience with South Oak Dodge Chrysler Jeep! In my over 30 years of car ownership, I have NEVER had my car service More

by alshaw09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez, Joe Bennish, Matt Ganser, Jamie Benck, Rich Pitlock
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Al! We love your comments and experience with us!

March 02, 2019

A one service Best service i can ask for from a customer, thks too Jamie/Tom always make me feel appreciate, I been too other dealerships but south oak top all in q More

by rnoel32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Benck
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Rnoel! We appreciate working with you! Let us know when you are ready for your new truck!

March 01, 2019

Thanks Joe (service) Every time I bring either one of my cars,or truck, I'm always tooken care of by Joe or alexis. Thank you guys so much More

by lilronald.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez, Joe Bennish
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks lilronald!

March 01, 2019

Every client is made to feel important. Nice people to do business with. Always feel like I am an important person. Nice people to do business with. Most important oRt if the sales transacti More

by slakeforest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chenoweth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ganser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Slake!

March 01, 2019

Waiting two hours. Had an appointment time an waited two hours for a simple oil change. Then when I talked to the service writer about concerns about an unusual noise un More

by Dodge&JeepFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Pitlock
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

We apologize for the lengthy wait. There are times when our traffic is heavy. We are working on our timing.

March 01, 2019

Nice clean place, but slow service Very nice place, very courteous people, they are just a little to slow with their services. I have waited in between 2-3 hours each time for a simple More

by harmonporsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Pitlock
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thank you for the feedback Harmon! We are working on our turn around time and getting additional techs in so we have no wait! We appreciate the feedback.

March 01, 2019

In and out I had my appointment at 1030 and I got there on time they took my van right in and Joe made sure he took care of everything I needed done. Thank you. More

by josepulido93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

thanks so much Jose!

March 01, 2019

Battery dead at morning start 4 days in a row. After 2 visits to the Dealer, nothing found wrong with battery or charging systems. After 2nd visit it was suggested that an after market plug in mig More

by walkerj66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish, Rich Pitlock
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Walker! We're glad we could get your issue sorted out for you!

February 28, 2019

Great Dealership This dealership's service team is quick and efficient. I would give them a gold star of approval rating. They got us in and out. More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
Feb 28, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Chris!

February 28, 2019

Oil change South oak dodge was very quick to take my truck back and start the service on it. Joe in the device department was very nice and fast and efficient wi More

by carpenter621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish
Mar 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Carpenter!

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