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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

3.9
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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March 12, 2019

Very Good Everyone at the service department was really friendly and helpful Waiting was comfortable although it was a little long but they make it comfortabl More

by frankiegnlee10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Cioe, David King
Mar 13, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Frankie! We appreciate your feedback.

March 11, 2019

In for recall,but out with 3dash lights on Recall completed but while in for service 3 dash lights suddenly appeared,and no answer to why and told I need another appointment! This sucks I shoul More

by Cakora1946
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service mgr., Alexis Martinez
Mar 11, 2019 -

South Oak Dodge Chrysler Jeep responded

Please give our service assistance Jamie a call at your convenience. 708-747-7950 x1305

March 11, 2019

The only Dodge Jeep Dealership From the initial phone call to schedule service for my car to picking up my car, the sevice was excellant! Alexis was the best! The car Karen put me i More

by heredia3334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen., Alexis Martinez, Jamie Benck
Mar 13, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Heredia!

March 09, 2019

Just what I needed! Today the service department was on top of there schedule. My last visit left me concerned, but service clerk Joe was destine to make sure I knew tha More

by mrceo41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez, Joe Bennish, Jamie Benck
Mar 09, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 09, 2019

Very disappointed I'm hoping it was just a bad day and not the new norm. After bringing my vehicle in for and oil change, the safety inspection was marked completed b More

by Sadgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mar 09, 2019 -

South Oak Dodge Chrysler Jeep responded

We apologize Sadgal. We have hired some new staff recently so doing our best to get them up to speed. We'll do better next time! Promise.

March 09, 2019

great service updates Thank you for keeping me updated on my vehicle service. It was nice that I was kept informed of what was going on while you had the vehicle. More

by SEATAC79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez
Mar 11, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks!

March 06, 2019

Great service I described my problem and they understood me completely, gave me information I didn’t know and told me what to expect, service was in the estimated t More

by nateman81111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish
Mar 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Nate!

March 04, 2019

Great experience Alexis was very friendly and helpful. She explained everything that was wrong with my car to me so that I could understand. All the cashier staff was More

by kimberlee317
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez
Mar 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Kimberlee! We appreciate working with you!

March 04, 2019

Customer review Would have liked my Jeep Renegade to be washed after the oil was changed. overall I found the price to be fare. Upon my next visit I would like to ha More

by Dwaters0828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Sorry about that dwaters! Typically we do wash, unfortunately there are occasions due to weather/cold or being to busy where we are unable to complete that but we'd be happy to take care of you on the next visit.

March 04, 2019

Happy customer Tom /jamie once again got me in and out , I got pick up on time and my vehicle was wash , thks keep the good work up guys , south oak rock More

by rnoel32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Benck
Mar 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

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