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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

4.1
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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March 18, 2019

Accommodated Service Need on Short Notice I had to bring my vehicle in on short notice and they got me in. Even though I had to leave my vehicle, they set me up with a loaner vehicle--same mak More

by Mskats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Mskats! We appreciate the opportunity to work with you!

March 18, 2019

A bit lengthy but customer service was great Great customer service... I think having a appointment should be reasons for quicker service.Just my point of view for getting a oil change.Thank you. More

by Kenny444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez
Mar 20, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks for the feedback Kenny!

March 15, 2019

Stopped in for an oil change All the employees are friendly except for the cashiers. Never have I ever had someone pleasant wait on me behind that window. Never seem happy to be t More

by SNOOPYFAN912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the person who checked me in. She was very nice tho.
Mar 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thank you for the feedback. We appreciate it.

March 13, 2019

The best They definitely worked with me to make sure I got the car I wanted and they helped me make this a very great experience being it’s my first car purcha More

by Chispa32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Matt
Mar 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Jess! Welcome to the South Oak Family! Congratulations on your first new car! We hope you love it!

March 13, 2019

Great service experience! Service was done in a fast and timely manner! Every person in the service department is friendly and professional! Never have a problem with the servi More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez, Joe Bennish, Matt Ganser, Jamie Benck, Rich Pitlock
Mar 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 13, 2019

Great I called on Saturday afternoon I brought my car in Monday morning and was repaired and ready to pick up by 4:00 Monday afternoon More

by Dannylynn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexis Martinez, Jamie Benck
Mar 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Dannylynn!

March 13, 2019

Under promise, Over deliver The service department was neat and clean, always a good sign. When people care about their workspace it reflects pride. Everyone there was cordial More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexis Martinez, Joe Bennish, Matt Ganser, Jamie Benck, Rich Pitlock
Mar 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Bill!

March 13, 2019

Poor service Tried to charge me to inspect my car when I’ve never been charged before, then I had a appointment at 11am and they let me sit there until I went to a More

by Superhulk7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Bennish
Mar 15, 2019 -

South Oak Dodge Chrysler Jeep responded

We apologize for the delay.

March 13, 2019

Service: Oil Change Very happy with the service department and the completion of an oil change in my Jeep. I took advantage of buying 2 oil changes, it’s a great deal! More

by MELISSA.MOLLETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Patrick
Mar 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Melissa!

March 12, 2019

Good service Good people to business with they get u what u want they answered all the questions you want they don't try to beat around the bush with you and the s More

by will8788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William bradford jr. Is a great young man , Ron Alassaf, David King, Alexis Martinez
Mar 13, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Will! We appreciate your feedback.

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