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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

4.1
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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March 29, 2019

Waste of time I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought t More

by Disappointed customer
Recommend Dealer
No
Employees Worked With
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Our apologies. It is never our intent to keep folks waiting.

March 29, 2019

Worth the wait I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your loc More

by Darrylduf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Darryl!

March 29, 2019

Service Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. More

by KARLY18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

South Oak Dodge Chrysler Jeep responded

Our apologies that the parts to fix your vehicle were on back order.

March 29, 2019

Awesome Alexis was great. Knowledgeable friendly. My wife & I felt comfortable with her experience in service. Everyone there was great. Thank you for the awe More

by CDPAINTREMOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 29, 2019

Great service. Very timely. When I call in for service, they do their best to accommodate my schedule. My oil changes are timely and quickly done. Good job guys!!!! More

by EWINGLESLIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 28, 2019

Car wash I think when someone spends $1700.00 to have their car fixed, the least you can do is wash it. Its the little things that can make a big difference More

by Camogirl328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Henderson
Mar 29, 2019 -

South Oak Dodge Chrysler Jeep responded

Thank you for the feedback Camogirl! We appreciate it. Typically we do wash your vehicle, on occasion when things are really backed up we'd rather not keep you waiting and waiting. If you'd like to stop back in (reference your review), we'd be happy to give you a wash!

March 28, 2019

Affordable & fast tuneup service I requested a tuneup for my 2011 Jeep Liberty an was given a same day appointment. They provided a complimentary porter (uber) to my home. The porters More

by Simmonsr460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Simmons! We appreciate the great feedback. The slight price increase is due to the fact that we repair your vehicle with factory approved Mopar parts and not generic parts that may not be as high quality! Give you and us peace of mind!

March 28, 2019

Service I received very nice service, she got me in and out. She was courteous and friendly explaining the different vehicle maintenance problems and concern More

by The Little Elder😊
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Benck
Mar 29, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 27, 2019

Great customer service. The customer service guy was very pleasant and warming. He was funny and made sure the service was excellent. I even got half a car wash. More

by latanyajohnson91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Pitlock
Mar 27, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Latanya!

March 26, 2019

Very good visit for service Service was easy and very timely. Dropped car off and was called once service was completed. Checked out and was very pleased with overall visit More

by OUPREEADAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

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