South Oak Dodge Chrysler Jeep - Service Center
Matteson, IL
267 Reviews of South Oak Dodge Chrysler Jeep - Service Center
Waste of time I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought t I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought they were finished, but they hadn’t started any work on my car. It took over 3 hours to confirm that the strut is leaking, but the part wasn’t in stock. I’m not sure what the point of an appointment is if it takes over 3 hours to confirm what I already told them and they didn’t have the part even though they knew that what I was coming in for. Their quote was also $400 more than my local mechanic. I won’t be back. More
Worth the wait I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your loc I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your location was closer to my home i would bring my car to you all the time. More
Service Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. More
Awesome Alexis was great. Knowledgeable friendly. My wife & I felt comfortable with her experience in service. Everyone there was great. Thank you for the awe Alexis was great. Knowledgeable friendly. My wife & I felt comfortable with her experience in service. Everyone there was great. Thank you for the awesome pleasant experience More
Great service. Very timely. When I call in for service, they do their best to accommodate my schedule. My oil changes are timely and quickly done. Good job guys!!!! When I call in for service, they do their best to accommodate my schedule. My oil changes are timely and quickly done. Good job guys!!!! More
Car wash I think when someone spends $1700.00 to have their car fixed, the least you can do is wash it. Its the little things that can make a big difference I think when someone spends $1700.00 to have their car fixed, the least you can do is wash it. Its the little things that can make a big difference More
Affordable & fast tuneup service I requested a tuneup for my 2011 Jeep Liberty an was given a same day appointment. They provided a complimentary porter (uber) to my home. The porters I requested a tuneup for my 2011 Jeep Liberty an was given a same day appointment. They provided a complimentary porter (uber) to my home. The porters vehicle was luxury, clean, and very comfortable. The driver was super kind and professional. My vehicle was serviced in a very reasonable time. The text message service was also a plus and made communication very apparant and easier for me & the service tech. Price was slightly above other auto shop mechanics but worth it for convenience and reliability of South Oak Dodge Chrysler Jeep. More
Service I received very nice service, she got me in and out. She was courteous and friendly explaining the different vehicle maintenance problems and concern I received very nice service, she got me in and out. She was courteous and friendly explaining the different vehicle maintenance problems and concerns asked of her. More
Great customer service. The customer service guy was very pleasant and warming. He was funny and made sure the service was excellent. I even got half a car wash. The customer service guy was very pleasant and warming. He was funny and made sure the service was excellent. I even got half a car wash. More
Very good visit for service Service was easy and very timely. Dropped car off and was called once service was completed. Checked out and was very pleased with overall visit Service was easy and very timely. Dropped car off and was called once service was completed. Checked out and was very pleased with overall visit More